Building Technologies companies maintain thousands of installations across vast territories. Delivering field services above and beyond SLA expectations while overcoming the challenges of a workforce shortage is tougher than ever. Your teams need mobile software solutions that empower them, lift their efficiency, and boost their productivity as they serve your clients wherever they are.
Fast technical enablement
Your technicians are getting older, they’re retiring in waves, turnover is high, and hiring job-ready replacements is hard. You need to move your new hires from classroom to client fast, and this means building expertise on the job. Overcome your workforce challenges and upskill your new hires on-site with access to relevant product information and up to date maintenance instructions when they need it.
SLA: no time to lose getting the right information
In Field Services, time is critical when a failure occurs. Your technicians can waste hours each day searching for product information, finding the right technical document, and scanning content for answers. You can lift their efficiency, power-up their productivity, and go beyond customer expectations for speed of service by choosing a software solution that helps make documentation search easier and faster.
True mobility for field workers
Field engineers need access to their content and documentation from their mobile device wherever they are, not just wherever they are with a cell signal. True mobility means they can access and read what they need under any circumstance, internet connection or not. Choosing a truly mobile solution with offline access to the information your field technicians need is essential for them and for your clients.