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We chose to move to Dynamic Content Delivery because we needed to deliver relevant content in a way that would provide value to users and increase our ranking by web search engines. We publish all our technical content but also a lot of marketing collateral to the Documentation Portal powered by Fluid Topics. Now when people, Napatech users or customers, are looking for something specific, they end up in the right place right away. And the increase in visibility is incredible.
+25%
sessions in 2020
Source:
One Repo to Rule Them All
Provide your support agents with a single unified repository for all of your content. Technical documentation, knowledge bases, past support tickets and more are all available instantly at a glance, no matter the source or format.
Self-Service in Seconds
Create a self-service portal with access to all content that matters. It’s a turnkey solution that’s fast to deploy and configure. Make it your own with brand and business customizations, integrate it with your backend and enforce your security rules.
One Repo to Rule Them All
Provide your support agents with a single unified repository for all of your content. Technical documentation, knowledge bases, past support tickets and more are all available instantly at a glance, no matter the source or format.
Self-Service in Seconds
Create a self-service portal with access to all content that matters. It’s a turnkey solution that’s fast to deploy and configure. Make it your own with brand and business customizations, integrate it with your backend and enforce your security rules.
Your Transformation Starts Here
Technical Content Publishing
Unlock the Value of Your Technical Documentation
Deliver your content at the place and moment of need and maximize the impact of your documentation
Customer Service Transformation
Transform Your Users into Experts
Improve your service quality and delight your customers and support agents
Field Service Optimization
Power Your Field Operations with Mobile Knowledge
Drive success and empower your users
Learn how to level-up customer support.
Quick and easy deployment
Learn how quickly you can get started
How we make it happen?
Fully-featured dynamic content delivery
Try a live version of Fluid Topics and prepare to be amazed
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