Find Critical Information
90% Faster with
AI-Powered Search
Get the answers you need exactly when you need them with AI search that interprets intent and delivers personalized, highly relevant results, no matter how complex your product knowledge may be.
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Retrieve the Right Content, At The Right Time
Surface all your content
Fluid Topics unifies all your product information into a single, intelligent searchable knowledge hub. Structured content, PDFs, Word documents, and multimedia content are instantly searchable, eliminating the need to hunt through multiple systems.
Search that adapts to you
If you’re unsure what to type, our semantic search engine allows you to interact naturally in everyday language, understanding intent and context beyond the exact words used, in any language. Deliver consistently accurate, reliable, and trustworthy results.
Personalize your results
Apply your own ranking parameters across all content, tailoring results based on any metadata of your choice. Ensure search outcomes are not only highly relevant but also fully aligned with your organization’s products, activities, and unique content.
Transform Your Workflows with Proven AI Use Cases
AI Chatbot
Our native chatbot transforms your documentation into a conversational expert. Powered by your own content, it gives accurate, cited answers, eliminating keyword guessing and enabling genuine, natural dialogue.
More about our AI Chatbot
In-Product Help
Deliver instant, contextual help right inside your product to guide users smoothly without interrupting their flow or making them leave the platform.
Customer Self-Service
Provide seamless access to your product information so users can quickly find answers and resolve questions on their own, minimizing the need for direct support.
Case Deflection
Surface relevant answers and helpful resources in real-time during ticket submission to resolve issues faster and reduce unnecessary support requests.
Response to RFP requests
Quickly find and assemble relevant information from your resources to craft accurate, compelling responses, saving time and improving win rates.
Employee Onboarding & Training
Help new hires rapidly locate relevant information, boosting their learning pace, lowering questions, and offering personalized training.
What Our Customers Say About Fluid Topics Search
Integrating our help content with a chatbot helped us achieve a 65% support deflection rate, saving time while empowering users to find answers on their own.
Sagar Garuda
Senior Director of Learning, Darwinbox
Fluid Topics has enhanced the search experience. The portal improves the way users can navigate our content, allowing them to find solutions in a snap and improve service levels.
Aurélien Unfer
Project Manager, Liebherr Mining
Connect Seamlessly with Your Existing Content
Break down content silos and integrate all of your existing product knowledge, creating a single source of truth.
Harness the power of Fluid Topics AI Search
Offer a search experience designed to truly understand your users, delivering intelligent results and solutions that make everyday tasks quicker, easier, and more effective.