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Measure & Analyze

With Fluid Topics, understand how users interact with your documentation. Easily track and analyze every action your customers make: From what they search for, to what they read, to how they engage with it. Now your tech writers know what content end users do and don’t read, and can tailor their writing accordingly. Your customer support managers know what users have accessed and the time they’ve spent reading it, and can make real-time contextual suggestions to get them on the right track. And your marketing team can use all of this data to understand the pain of your users and improve your product. Break the bounds of static content, empower your users, and develop actionable insights with Fluid Topics.