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Figure Out Who is Using Your Technical Content How and How Often

User guides, technical and reference manuals, installation and maintenance manuals aren’t merely the documentation of your products – they are also tools for winning business, increasing customer satisfaction and building loyalty.

By understanding how your technical content is consumed, you can transform operations and improve your customer relationship. To gain this insight, you need to change the way you track and analyze the behavior of users when they search, read and interact with your product documentation.