Historically, technical content has been written for humans. But with the rise of artificial intelligence, machines will consume this content to solve problems automatically
By understanding how your product documentation is consumed, you can transform operations and improve your product adoption
Learn how content analytics serve your customer relationship
Analysts predict that chatbots will be your customers’ preferred interface. How can you transition from carefully staged demos to real-life customers?
Get an overview of the new global privacy rules and explore how they will impact your operations
Learn about the practical aspects of making technical content available through Salesforce
Learn why a successful experience for the reader is conditioned by both quality of content and quality of search
An insightful discussion with Johannes Müller, Head of Technical Communication and Quality Management at swissQprint
How do you track your content usage? What sort of data do you need to improve your content efficiency? What benefits can you expect from getting such insights?