The Guide to AI-powered Documentation Portals
Read the articleEasily launch documentation portals for every audience
Create and manage self-service portals for all stakeholders. Give clients, vendors, and contractors access to real-time information so they can resolve issues quickly and work more productively.
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Top companies build documentation portals with Fluid Topics
Bring your documentation to the next level
Simplify the user journey by centralizing product and technical documentation from various sources and formats into a single, easy-to-access portal. Empower users with a single source of truth that accelerates discovery and reduces friction.
Create engaging
documentation portals
Fluid Topics’ Portal Designer offers a turnkey solution that allows you to effortlessly build and customize your portal using an intuitive WYSIWYG editor. You can create home pages, search result page and reader page templates while fully personalizing layouts, branding, and other design elements with complete autonomy.
Page builder
AI widgets
Pre-built components
Responsive design
Trusted search results,
grounded in your knowledge
Imagine a search experience where every query delivers the right answer, every time. Fluid Topics’ AI-powered search engine ensures precise and relevant results across all your documentation.
Semantic search
Personalized results
Configurable ranking
RAG applications
Define precise access controls
for your content
Ensure the right people access the right content with robust access control features. Whether you’re serving public-facing knowledge or securing internal documentation, you can tailor visibility by user group, content metadata, and more, all without compromising user experience or security.
Public and private docs
Enterprise SSO
Custom domain mapping
IP restrictions
Leverage analytics
designed for documentation
Track how users search, navigate, and engage with your content in real time. Understand what they’ve read before seeking help, identify high-performing content, and uncover gaps so you can boost self-service and optimize support.
Search analytics
User journey metrics
Ratings and feedback
Case deflection
AI experiences for
smarter documentation
Chatbot
Add a chat widget to your documentation portal to deliver instant, AI-powered support at scale powered by your own content. Let customers self-serve with ease.
Explore our chatbot solution
AI-powered self-service
Leverage GenAI to deliver a smarter, more intuitive content experience. With just a few clicks, enhance your portal with powerful features like document summarization, real-time translation, code sample conversion, parts and tools highlighting, and more.
More about Fluid Topics AIDiscover more documentation portal features
Multi-portals
Build unlimited number of portals tailored to your various brands or products, all linked to the same central knowledge hub.
SEO
Fluid Topics ensures your content stands out in search results by optimizing it for search engines like Google and Bing.
Multimedia support
Serve multimedia content as easily as text. Display images, audio, video, and 2D/3D graphics, optimizing for any screen or device to provide unmatched viewing experience.
User engagement
Boost user interaction by allowing them to comment, rate, and share content, fostering a more dynamic and interactive experience.
Offline portal
Our offline mode provides uninterrupted access to critical content, even when your users are disconnected, ensuring they can access resources anytime, anywhere.
Documentation portals built by our customers
Explore helpful resources on documentation portals
Frequently Asked Questions
Documentation portals or doc portals aim to provide a single point of access to the tools, resources, and information that users need to achieve tasks or respond to product-specific requests. The goal is to centralize important information and streamline access to that knowledge in a way that enhances the user experience.
Build your own documentation portal with Fluid Topics
