Fluid Topics AI
Help your organization get more done, faster and more efficiently with Fluid Topics AI, the solution that truly understands your product knowledge and drives the next generation of personalized content experiences.
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AI powered by your
product knowledge
Fluid Topics AI redefines how customers, technicians, and support agents engage with your product knowledge. From direct question answering to advanced chatbots and process automation, deploy generative and agentic AI at scale without costly infrastructure changes.
Access ready-to-use AI tools that drive productivity, built on a secure platform and grounded in your trusted, AI-optimized content.
Explore Fluid Topics AI
AI Search
Offer a search experience designed to truly understand your users, delivering intelligent results and solutions that make everyday tasks quicker, easier, and more effective.
Generative AI
Leverage Generative AI to elevate the content experience, guiding users seamlessly from consuming content to discovering and achieving the solutions they need.
Automate processes that require accurate information by connecting your AI agents to your company’s product knowledge through our MCP server.
Enterprise-Ready AI Use Cases
We’re here to help you to get more value from your product knowledge in the AI era.
Launch AI assistants & chatbots
Deploy AI-powered chatbots with RAG capabilities to deliver end users the most relevant, accurate, and trustworthy information in natural language. Fluid Topics draws responses directly from your centralized knowledge hub, providing citations and links to the referenced content for full transparency and explainability.
Augment your support agents
Fluid Topics analyzes incoming customer inquiries and automatically generates contextually appropriate response suggestions. Support agents can quickly review, validate, and customize these AI-generated responses before sending, ensuring accuracy while dramatically reducing response time.
Provide on-the-fly translation
Fluid Topics leverages AI and LSP to provide users with a native-language experience. Instead of relying on pre-translated documentation, the system instantly generates high-quality translations in the user’s preferred language. No duplication. No delays. Major savings.
Responsible AI
AI that’s secure and compliant
Built on the highest security standards, our platform includes role-based access control, single sign-on, and full audit logging, all ISO 27001-certified, so your data stays protected at every step.
AI you can trust
Fluid Topics incorporates secure-by-design governance mechanisms into the computation of embeddings. Your content is 100% internally processed by the AI model and never leaked to external systems.
AI that scales
Designed as a cloud-native solution, our AI scales effortlessly and integrates seamlessly with your enterprise ecosystem.