AI Knowledge Base: The Ultimate Guide
Read the articleDeliver your product knowledge at the speed of innovation
Boost your time-to-market by delivering dynamic, accurate content quickly and consistently across all channels and users. Turn your documentation into a real business asset.
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Top companies deliver with Fluid Topics
Why Fluid Topics for
the High-Tech Industry
In the high-tech and electronics industry, where innovation moves rapidly and competition is global, effective product information delivery is critical to accelerating time-to-market, driving adoption, and meeting regulatory requirements.
Whether you’re developing connected devices, advanced hardware, or embedded systems, Fluid Topics keeps your content delivery perfectly aligned with your product lifecycle, across all your digital channels, ensuring teams, partners, and users have immediate access to the right information, at the right time.
Your single source of truth
for better collaboration
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Consolidate all product documentation, manuals, and specifications into one central knowledge hub.
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Integrate seamlessly with existing systems like task and release management platforms, CI/CD pipelines, technical documentation tools, knowledge bases, and API documentation systems.
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Ensure up-to-date documentation is instantly available across your different channels.
Faster product launches and updates
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Deliver documentation in real-time, in sync with each new product version rolled out to production.
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Synchronize updates across your website, helpdesks, knowledge centers, partner portals, and other digital channels in one go.
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Expand your global reach and engage more users faster by making your knowledge instantly accessible in any language.
Connect users to the
right information quickly
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Provide precise, role-specific content to technicians, engineers, customers, and partners, tailored to their specific product.
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Enable continuous access to vital information across all channels for customers and resellers, cutting down search time and improving efficiency.
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Bring AI into your tech doc portal with our AI chatbot, live content translation, and a next-level user experience that makes information easier to find and understand.
Guide your partners toward success
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Manage product information for each partner from a central platform. Customize access to information effortlessly, saving time for everyone.
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Give your distributors, resellers, and integrators prime access to the extensive product information they need to sell, implement and support your technology.
Enforce secure, compliant documentation practices
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Maintain strong access controls and encryption in compliance with regulations including ISO and EU directives.
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Leverage analytics and monitoring tools to track content usage and verify adherence to defined procedures.
Features for the high-tech industry
- Contextual Search
- On-Demand Translation
- Content Analytics
Deliver the most relevant content with contextual results
Guide customers effortlessly through thousands of technical documents or millions of topics with AI and semantic search, surfacing context-aware results aligned with their product variant and version.
Connect with your international audience
Fluid Topics’ On-Demand Translation component allows users to translate the currently displayed topics, including the title, content, and TOC, into a chosen target language.
Improve your product
Use dedicated content analytics to track every user interaction, from what was read to what was searched for, within your product content. Gain the insights you need to prioritize improvements and guide product development more effectively.
Contextual Search
Deliver the most relevant content with contextual results
Guide customers effortlessly through thousands of technical documents or millions of topics with AI and semantic search, surfacing context-aware results aligned with their product variant and version.
On-Demand Translation
Connect with your international audience
Fluid Topics’ On-Demand Translation component allows users to translate the currently displayed topics, including the title, content, and TOC, into a chosen target language.
Content Analytics
Improve your product
Use dedicated content analytics to track every user interaction, from what was read to what was searched for, within your product content. Gain the insights you need to prioritize improvements and guide product development more effectively.
Hear from our customers
“Johnson Controls International, a global leader in smart building technology, is advancing sustainability and service efficiency by replacing printed manuals with QR codes and dynamic content delivery. By scanning these codes, field technicians gain instant access to detailed, up-to-date online documentation tailored to each product.”
Nelson Abbey
Principal Information Developer at JCI
Top companies use Fluid Topics
We create cutting-edge technical content experiences that provide our customers with the competitive edge they need to succeed.
More Resources for High-Tech
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