Fluid Topics is a SaaS company that leverages over 20 years of advanced research in semantic search, artificial intelligence, and content accessibility to develop the leading AI-powered Product Knowledge Platform. Our platform unifies product content from all existing sources and delivers it as action-oriented information tailored to the user and situation.
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Fluid Topics is a SaaS company that leverages over 20 years of advanced research in semantic search, artificial intelligence, and content accessibility to develop the leading AI-powered Product Knowledge Platform.
Fluid Topics unifies product content from all existing sources and delivers it as actionable information tailored to the user and situation. Serving Fortune 500 companies and tech organizations of all sizes, Fluid Topics is the go-to solution for tech companies seeking to enhance customer service and field service operations with distinctive business applications fueled by product knowledge.
The company was founded in 1999 and is backed by leading venture capitalists, including Kennet, Ventech, and Credit Mutuel Innovation. For more information, visit www.fluidtopics.com.
Major achievements for our clients
30%
savings in publishing costs
34%
decrease in support tickets
2 Weeks
saved in the delivery process
50%
reduction in resolution time
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