Presentation:
This year’s conference theme — Enterprise Intelligence: Collaboration & Knowledge Sharing for Success — focuses on the innovative breakthroughs and learning experiences from KM practitioners as they guide their organizations into the future. Showcasing new and creative knowledge-sharing tools and techniques as well as human strategies that have an impact on all types of organizations and communities, KMWorld 2025 highlights knowledge sharing in action for exceptional innovation and bottom-line success.
Conferences
Industry Insights: AI & Future Workspaces
Multiple knowledge domains coexist within the enterprise, each with its own structure, sources, tools, and semantics. Get insights from our industry practitioners on their thoughts for the future workspaces and places and how knowledge sharing will evolve.
Fabrice will discuss how dedicated virtual workplaces—collaborative spaces where experts and seasoned users co-create and share experiential knowledge—are emerging and illustrates with client examples. He’ll share how agentic AI bridges this knowledge with other domains for automating customer support and field services processes.
Michael will draw from real-life industry examples to illustrate how AI can support the evolving needs of workspaces and why a strong knowledge foundation is key to unlocking future potential. He’ll discuss practical strategies for structuring, accessing, and governing knowledge in ways that enable AI to truly enhance productivity, decision making, and collaboration, particularly in complex and regulated environments.
Hear our speakers’ thoughts on how innovations are reshaping the way teams think about, collaborate on, and get actionable insights to help future-proof knowledge strategies and create work environments where AI adds real value.
Speakers:
Fabrice Lacroix, CEO, Fluid Topics
Michael Greenhow, SVP, Customer Growth & Success, Ondexx
Simon Sorrell, CBO, KMS Lighthouse
Fabrice Lacroix
CEO of Fluid Topics
-
19/11/2025 – 1:30 pm EST
