How Tech Doc Fails Service Technicians: A Webinar Recap
Read the articleBoost field service efficiency with mobile product knowledge
Fluid Topics serves Field Service teams with the right information at the right time to augment technician productivity and improve uptime.
See Fluid Topics in Action
Maximize system availability and SLA performance
Cut resolution time and improve first-time fix rates by giving your teams instant access to contextual information for the exact equipment and installations they are servicing. Enable technicians with AI dynamically tailoring documentation for specific assets and tasks.

Work smarter, even offline
Reduce truck rolls and equip your workforce with an app built for every field scenario. Whether connected or not, they have the tools to work smarter, get the job done right the first time, and capture and share field data to accelerate future service calls.
Drive success for your service partners
Your partners can access a self-service portal aligned with their product portfolio and installations. Strong security measures ensure you control access to information. Collaboration tools foster community building and shared expertise.
Maintain compliance and protect your teams
Maintain continuous access for your teams to verified procedures, safety measures, and product information. Provide content through responsive and reliable systems that encourage proper process compliance and allow for monitoring of usage. This approach promotes regulatory compliance and creates a safer environment for employees and end users alike.
Features for Field Service Teams
- Search & Find
- Interaction & Feedback
- Offline Mode
- Smart Mobility
- Asset-Centric Integrations
Find the Right Information
Fluid Topics contextual search capabilities enable users to immediately locate and access the information for a specific installation.
Collaboration in the Workplace
Technicians can bookmark, rate, comment on documentation, provide feedback and suggest enhancements directly from the application. They can share information among themselves on best practices.
Access Product Information, Even With no Network
Field service teams can download content to their computer or mobile device through offline mode, allowing them to work without an internet connection. When back online, all updates and changes are automatically synced with the system
All Product Information, Optimized for Every Device & Screen
Benefit from a responsive interface that adapts automatically to the size of the screen, and perfect rendering of any formats including interactive SVGs and 3D images.
Seamless integration with your existing systems
Fluid Topics integrates with your entire tool stack to gather in one central place and provide instant access to all product information, including your technical documentation, PLM, PIM, spare part systems, and more.
Find the Right Information
Fluid Topics contextual search capabilities enable users to immediately locate and access the information for a specific installation.
Collaboration in the Workplace
Technicians can bookmark, rate, comment on documentation, provide feedback and suggest enhancements directly from the application. They can share information among themselves on best practices.
Access Product Information, Even With no Network
Field service teams can download content to their computer or mobile device through offline mode, allowing them to work without an internet connection. When back online, all updates and changes are automatically synced with the system
All Product Information, Optimized for Every Device & Screen
Benefit from a responsive interface that adapts automatically to the size of the screen, and perfect rendering of any formats including interactive SVGs and 3D images.
Seamless integration with your existing systems
Fluid Topics integrates with your entire tool stack to gather in one central place and provide instant access to all product information, including your technical documentation, PLM, PIM, spare part systems, and more.
Hear more from Industry Leaders Using Fluid Topics
“Fluid Topics has enhanced the search experience. The portal improves the way users can navigate our content, allowing them to find solutions in a snap and improve service levels.”
Aurélien Unfer
Project Manager, New Information and Communication Technologies at Liebherr Mining
Top companies use Fluid Topics
We create cutting-edge technical content experiences that provide our customers with the competitive edge they need to succeed.