💻 Customer Testimonial Webinar: How KONE Delivers Smart Information for Smarter Cities

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Discover how you can use Fluid Topics

  • Documentation Portal
  • Chatbot AI
  • In-Product Help
  • Helpdesk

Documentation Portal

Create and manage self-service portals for all stakeholders. Give clients, vendors, and contractors access to real-time information so they can resolve issues quickly and work more productively.

Go to Documentation Portal
Technical Documentation with search, sections for developers, engineers, support, and user profiles.

Chatbot

Redefine product support through an AI chatbot that delivers self-service at scale, offering users real-time, context-aware answers from your proprietary knowledge, while ensuring full compliance with security and access control policies.

Go to Chatbot
Person using laptop viewing dashboard with charts and chatbot asking feature usage questions.

In-Product Help

Deliver context-sensitive, up-to-date information directly in your product interface or on a custom page, offering immediate support at the moment users need it most.

Go to In-Product Help
Dashboard highlighting Walkthrough, Tooltips, Embedded Help, Inline Instructions, and Chatbot.

Helpdesk

Seamlessly bring your product documentation into your helpdesk, giving agents and users instant access to accurate, up-to-date content, empowering self-service, improving support efficiency, and reducing ticket volume.

Go to Helpdesk
Helpdesk dashboard with ticket stats, user avatars, open/resolved tickets and popular articles.
Documentation Portal

Documentation Portal

Create and manage self-service portals for all stakeholders. Give clients, vendors, and contractors access to real-time information so they can resolve issues quickly and work more productively.

Go to Documentation Portal
Technical Documentation with search, sections for developers, engineers, support, and user profiles.
Chatbot AI

Chatbot

Redefine product support through an AI chatbot that delivers self-service at scale, offering users real-time, context-aware answers from your proprietary knowledge, while ensuring full compliance with security and access control policies.

Go to Chatbot
Person using laptop viewing dashboard with charts and chatbot asking feature usage questions.
In-Product Help

In-Product Help

Deliver context-sensitive, up-to-date information directly in your product interface or on a custom page, offering immediate support at the moment users need it most.

Go to In-Product Help
Dashboard highlighting Walkthrough, Tooltips, Embedded Help, Inline Instructions, and Chatbot.
Helpdesk

Helpdesk

Seamlessly bring your product documentation into your helpdesk, giving agents and users instant access to accurate, up-to-date content, empowering self-service, improving support efficiency, and reducing ticket volume.

Go to Helpdesk
Helpdesk dashboard with ticket stats, user avatars, open/resolved tickets and popular articles.