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Discover how you can use Fluid Topics

  • Documentation Portal
  • Chatbot AI
  • In-Product Help
  • Helpdesk

Documentation Portal

Create and manage self-service portals for all stakeholders. Give clients, vendors, and contractors access to real-time information so they can resolve issues quickly and work more productively.

Go to Documentation Portal
A webpage titled "Welcome to our Technical Documentation Center," featuring a search bar and sections for developers, engineers, and support, along with user profile images at the top.

Chatbot

Redefine product support through an AI chatbot that delivers self-service at scale, offering users real-time, context-aware answers from your proprietary knowledge, while ensuring full compliance with security and access control policies.

Go to Chatbot
A person using a laptop views a dashboard with charts and stats, while a chatbot window appears asking, “Hello, how can I help you today?” and, “Can you explain how to use this feature?”.

In-Product Help

Deliver context-sensitive, up-to-date information directly in your product interface or on a custom page, offering immediate support at the moment users need it most.

Go to In-Product Help
A dark dashboard interface with highlighted labels: Walkthrough, Tooltips, Embedded Help, Inline Instructions, and Chatbot, showing areas where help or guidance features can appear.

Helpdesk

Seamlessly bring your product documentation into your helpdesk, giving agents and users instant access to accurate, up-to-date content, empowering self-service, improving support efficiency, and reducing ticket volume.

Go to Helpdesk
A helpdesk portal dashboard displays ticket statistics, user avatars at the top, open and resolved tickets, high-priority counts, recent tickets, popular articles, and resources for user support on a clean, organized interface.
Documentation Portal

Documentation Portal

Create and manage self-service portals for all stakeholders. Give clients, vendors, and contractors access to real-time information so they can resolve issues quickly and work more productively.

Go to Documentation Portal
A webpage titled "Welcome to our Technical Documentation Center," featuring a search bar and sections for developers, engineers, and support, along with user profile images at the top.
Chatbot AI

Chatbot

Redefine product support through an AI chatbot that delivers self-service at scale, offering users real-time, context-aware answers from your proprietary knowledge, while ensuring full compliance with security and access control policies.

Go to Chatbot
A person using a laptop views a dashboard with charts and stats, while a chatbot window appears asking, “Hello, how can I help you today?” and, “Can you explain how to use this feature?”.
In-Product Help

In-Product Help

Deliver context-sensitive, up-to-date information directly in your product interface or on a custom page, offering immediate support at the moment users need it most.

Go to In-Product Help
A dark dashboard interface with highlighted labels: Walkthrough, Tooltips, Embedded Help, Inline Instructions, and Chatbot, showing areas where help or guidance features can appear.
Helpdesk

Helpdesk

Seamlessly bring your product documentation into your helpdesk, giving agents and users instant access to accurate, up-to-date content, empowering self-service, improving support efficiency, and reducing ticket volume.

Go to Helpdesk
A helpdesk portal dashboard displays ticket statistics, user avatars at the top, open and resolved tickets, high-priority counts, recent tickets, popular articles, and resources for user support on a clean, organized interface.