The Trusted Knowledge Layer
for Agentic AI
AI agents are reshaping the business landscape but their impact depends on the quality and governance of the information they use.
Fluid Topics provides the solution for powering AI agents with accurate, reliable, and context-aware product knowledge.
AI can’t make good decisions
with half the story
Before an agentic AI system can do anything useful, it needs something solid to stand on. Not just data — structured, governed, accurate product knowledge. The kind that doesn’t contradict itself across documents, doesn’t leave critical gaps, and doesn’t serve different answers to the same question.
Most organizations already have that knowledge. It’s just scattered, siloed, and not yet AI-ready.
A Secure Content Layer for your Agentic Ecosystem
Ground Agents in Your Organization’s Knowledge
Fluid Topics provides the AI-ready knowledge foundation organizations need by centralizing and structuring product knowledge from across your company into a unified and authoritative knowledge layer.
With seamless access to consistent, contextualized information, AI agents can deliver more reliable answers, and scale decision-making with confidence.
More about unifying your knowledge
Structured, Contextualized,
AI-Ready Knowledge
Beyond unification, Fluid Topics prepares your content for AI systems. It transforms your documentation into a unified, AI-optimized repository, enriched with context and metadata. From technical documentation and knowledge articles to release notes, support cases, and learning and training materials, every piece of content becomes actionable knowledge.
Ready-to-Use MCP Server
for LLMs and AI Agents
Fluid Topics offers a fully operational MCP server that makes your product knowledge instantly accessible to LLMs and AI agents. Without changing your existing content infrastructure, your documentation is instantly available, enabling autonomous workflows and seamless integration across systems.
Secure Access Control for AI agents
The Fluid Topics MCP Server puts you in full control of AI agent capabilities, letting you enable or disable specific tools as needed. With OAuth2 support, content access rules are strictly enforced, ensuring that the information delivered to the MCP client and AI agents always matches the agent’s or user’s credentials.
Proven Agentic AI Use Cases Powered by Product Knowledge
Augment Your
Support Agents
Let AI agents triage questions, draft responses in the right language, and hand off for rapid validation by support staff.
Boost Employee Onboarding
Use AI agents to create personalized workflows that surface key resources and training materials for faster ramp-up.
Accelerate Replies to RFI/RFP
Deploy AI agents to research, draft, submit, and schedule follow-ups, with human oversight at critical stages.
AI you can trust
Security
Leverage enterprise-grade security built on robust principles, including encryption, single sign-on, and detailed audit logs. Fully ISO 27001-2022 certified.
Protected Data
Maintain full control and privacy over your data. All embedding computations and storage for semantic search occur internally, ensuring security and compliance.
Permissions
Precisely manage roles and content access. Apply defined visibility rules consistently, including when dynamically feeding LLMs, ensuring agents respect security boundaries.
Scalability
Scale with confidence. Our cloud-based AI solution is designed for enterprise environments, handling growing workloads while integrating seamlessly with existing systems.
Frequently Asked Questions
Agentic AI refers to artificial intelligence systems that can act autonomously to achieve goals, making decisions and taking actions based on available information. With Fluid Topics, these agents can access your complete product knowledge to make informed, context-aware decisions.
Ready to accelerate your AI Roadmap?
