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Press Article

Analytics: moving from cost to value – TC World

The times when technical documentation teams needed to justify their worth are well and truly over. Or are they?

Press Article

Next-generation content analytics

When technical content is no longer tied to printed pages or other static formats, it sheds light on how users interact with it. Dynamic content delivery provides unprecedented insights that can benefit not only documentation teams but the entire business.

Press Article

UA Reloaded 18: Technical Communicators Explore the Impact of Digital Transformation and Changing User Habits

Break through to the other side of user assistance (UA): the theme of UA Reloaded 18 highlighted its offer for technical communicators to engage and explore how digital transformation and emerging technologies are changing user assistance

Press Article

The Parts and the Whole: Publishing Technical Documentation

Today, several centuries after the invention of the printing press, we can legitimately ask ourselves whether there’s any value to preparing technical documentation in book form

Press Article

Tech Doc Will Go Social and Semantic – As The Web Did

Technical communication has experienced an evolution similar to that of the Web. On the horizon today is the rise of a social and semantic tech doc driven by Artificial Intelligence.