Weißbuch  |  All resources

Reshape Customer Support: Adding Technical Content to Salesforce

Salesforce delivers many customer-centric processes, but is not equipped for storing and managing the technical documentation that support these processes.

This white paper explains the challenges of making relevant technical content available to support staff and customers. It then explains how to handle that content through a dedicated delivery platform, seamlessly interconnected with Salesforce.

You may also be interested in: