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- Fallstudie
- Interview
- Kurzes Video
- Presseartikel
- Versteckt
- Webinar
- Weißbuch
Fallstudie
When technical documentation becomes a commercial asset
A discussion with Pierre-Olivier Saint-Joanis, Quality Manager at HPS
Presseartikel
Analytics: moving from cost to value – TC World
The times when technical documentation teams needed to justify their worth are well and truly over. Or are they?
Weißbuch
Tech Content Delivery: the Challenge of New Channels
Using innovative techniques for consuming content may sound appealing, but they require us to rethink our approach to technical communication
Versteckt
swissQprint Streamlines its Field Operations with Self-Service Documentation
Johannes Müller was a guest in a recent DITAToo and Fluid Topics webinar. Click here to see him explain in more detail the impact that the self-service technical documentation portal had on the swissQprint business.
Kurzes Video
Offline Mode
Take 90 seconds to understand how the Fluid Topics Offline Mode boosts your operations
Kurzes Video
Craft & Share
Move beyond one-way static publication, and interactively connect with your users.
Weißbuch
Reshape Customer Support: Adding Technical Content to Salesforce
Learn how you can boost Salesforce with Dynamic Content Delivery
Webinar
Connecting a Chatbot to your technical content, beyond the demo. Myth and reality.
Analysts predict that chatbots will be your customers’ preferred interface. How can you transition from carefully staged demos to real-life customers?
Webinar
Is Content Delivery possible without breaching new data-privacy regulations?
Get an overview of the new global privacy rules and explore how they will impact your operations
Kurzes Video
Global Presence
Fluid Topics’ Global Presence brings your technical content closer to your users.
Webinar
Get your Salesforce to integrate your technical content
Learn about the practical aspects of making technical content available through Salesforce
Fallstudie
Napatech creates a Unified Content Hub for Technical and Marketing Content
A discussion with Sophie McMonagle, Senior Technical Writer and Portal Product Owner at Napatech
Webinar
Tech Doc and Continuous Integration: Wielding the Markdown Secret Weapon
How can tech doc maintain the fast pace of SaaS delivery while still providing top-quality content?
Weißbuch
Content Delivery Analytics: Moving from Cost to Value
Understanding how product documentation is consumed can transform operations and impact strategic decisions
Webinar
Delivering a Personalized Search Experience
Customers expect the search experiences you provide to be equally as good as those that Google delivers. But, how can your documentation team create top-notch findability?
Fallstudie
Hexagon Leverages Dynamic Content Delivery in its Winning Move to SaaS
A discussion with Lonnye Yancey-Smith, Executive Manager at Hexagon’s PPM Division.
Kurzes Video
Find & View
If your content can’t be found or read, it might as well not exist. See how Fluid Topics creates a smooth reading experience in all situations
Interview
Partners Blog Series: Fluid Topics
As part of our best-of-breed approach, IXIASOFT partners with many outstanding tool and service providers. This post is the third in a series that features our various partners
Webinar
Three Ways to Improve Technical Content Efficiency With Content Analytics
How do you track your content usage? What sort of data do you need to improve your content efficiency? What benefits can you expect from getting such insights?
Webinar
Writing for the 21st century: writing for the machines
Historically, technical content has been written for humans. But with the rise of artificial intelligence, machines will consume this content to solve problems automatically
Weißbuch
Dynamic Delivery: What it is and Why it Matters
Dynamic content publishing delivers personalized, customized, on-the-fly documentation, letting you gain insight through contextual and complete information
Presseartikel
The Parts and the Whole: Publishing Technical Documentation
Today, several centuries after the invention of the printing press, we can legitimately ask ourselves whether there’s any value to preparing technical documentation in book form
Presseartikel
UA Reloaded 18: Technical Communicators Explore the Impact of Digital Transformation and Changing User Habits
Break through to the other side of user assistance (UA): the theme of UA Reloaded 18 highlighted its offer for technical communicators to engage and explore how digital transformation and emerging technologies are changing user assistance
Weißbuch
ROI detailed calculator
Check the numbers and see why Fluid Topics makes great business sense for your entire organization
Fallstudie
Talend delivers consistent documentation through metadata-driven publishing
A discussion with Elisabeth Sabot, Senior Director of Technical Communication at Talend.
Kurzes Video
Measure & Analyze
Easily track and analyze every action your customers make: From what they look for to what they read and how they engage with it.
Kurzes Video
Technical Documentation Publishing
User guides, technical and reference manuals, installation and maintenance documentation contain critical information which needs to be readily accessible by your customers
Fallstudie
How swissQprint Streamlined their Service Organization with Self-Service Documentation
A discussion with Johannes Müller, Head of Tech Communication and Quality Management at swissQprint
Webinar
How SwissQPrint Brought Field Operations Up to the Next Level with Tech Content
An insightful discussion with Johannes Müller, Head of Technical Communication and Quality Management at swissQprint
Presseartikel
Next-generation content analytics
When technical content is no longer tied to printed pages or other static formats, it sheds light on how users interact with it. Dynamic content delivery provides unprecedented insights that can benefit not only documentation teams but the entire business.
Fallstudie
Mediametrie Redesign Their Documentation Publishing Process for a Better User Experience
A discussion with Stephane Allizon, Head of the Technology Marketing and International Client Support Department at Mediametrie
Versteckt
How swissQprint Streamlined Their Service Organization with Self-Service Documentation
Johannes Müller was a guest in a recent DITAToo and Fluid Topics webinar. Click here to see him explain in more detail the impact that the self-service technical documentation portal had on the swissQprint business.
