Learn about the advantages of Fluid Topics analytics, 4 ways our clients have used product analytics to improve their documentation, and how these insights prove the business value of self-service content. With direct quotes from our customers, see why they say our analytics enable them to move beyond guesswork and create documentation experiences that genuinely support their users’ success and their own business objectives.
Our customers love these popular integrations to enhance their content operations. Fluid Topics provides out-of-the-box connectors to aggregate, unify, and deliver content from any source to any digital touchpoint.
Compare and contrast documentation portals vs websites with 7 key differences. Then explore the core features that Fluid Topics offers for portals.
Learn why Fluid Topics is the best choice for a semantic search engine that provides accurate, contextualized, and personalized search results.
Learn about the three semantic search use cases your business must-have for higher user satisfaction and employee productivity.
Discover how search technology has evolved from bag of words and TF-IDF to probabilistic search, neural network frameworks, embeddings, transformers, and more.
Break down the basics of semantic search, similarity search, and keyword search, including when to use each type.
Discover what dynamic delivery is and why it’s important for documentation teams.
Learn about five different types of contextual help and the benefits of these user support tools.
Learn which knowledge management metrics to track to measure the activity, performance, and success of your knowledge documentation.
Ticket deflection improves customer service by leveraging AI to enhance satisfaction, reduce costs, and provide multilingual support.
Learn more about our next-generation search engine, Taruqa and its business applications for technical and product documentation.
We’ve identified four content metrics that are essential to transforming your technical documentation into a true business asset.
