Beyond the hype, what can GenAI truly do for you today? Watch the webinar to learn how to enhance your tech doc workflow from content creation to validation, translation, publishing, searching, and reading.
Discover how by introducing structured content, standardizing the content processes, and changing the way the content was delivered to customers, one company changed the service culture from “call for solution” to “information self-service”.
Fabrice Lacroix shows you how to avoid chaos when delivering documentation online.
Most product documentation websites are a mess. No matter the money and effort they put into it, companies almost systematically fail at delivering product documentation online. Why is that?
We sat down with Katy Greatrex, Commercial Product Information Manager and Titta Majala, Documentation Manager at Vaisala to discuss how the implementation of Fluid Topics changed the game for the content team and beyond.
In this webinar, Val Swisher, CEO of Content Rules Inc and Fabrice Lacroix, Founder of Fluid topics, discuss the differences between personalizing different types of content — including a debate about whether or not we ought to be personalizing or contextualizing our technical information experiences.
Hear from Lonnye Yancey-Smith, Executive Manager of User Assistance at Hexagon on how Fluid Topics has helped her and her team transform their content publishing experience through dynamic content delivery.
Moving to structured authoring and implementing a CCMS are critical projects that will generate long-term efficiency gains and significant savings. But before you get there, there are great hurdles to overcome.
When technical content is no longer tied to printed pages or other static formats, it sheds light on how users interact with it. Dynamic content delivery provides unprecedented insights that can benefit not only documentation teams but the entire business.
Break through to the other side of user assistance (UA): the theme of UA Reloaded 18 highlighted its offer for technical communicators to engage and explore how digital transformation and emerging technologies are changing user assistance