Agentic AI vs Generative AI: A Guide for Technical Writers

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Unified knowledge,
effortless content delivery

Fluid Topics’ Product Knowledge Platform is built to optimize documentation publishing for both AI and human use, creating a single source of truth that feeds every channel.

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Focus on writing—we’ve got the rest

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No matter where your content lives, the format and tools you use – a structured CCMS, Git, Wikis, Word, or PDFs – our ready-to-use integrations eliminate the need for manual formatting or rework.

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Native processing
for all content types

Fluid Topics natively ingests structured formats like DITA, DocBook, HTML, Markdown, and YAML, no custom scripts required. It also intelligently restructures unstructured content such as Word documents or Wiki markup, into a unified hub that treats all content as if it were structured from the start.

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Ready-to-use connectors

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Automatic and manual publishing

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Real-time processing

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Logs monitoring

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All your multimedia, fully integrated

Fluid Topics processes all multimedia formats, from static images and vector files to dynamic animations, interactive SVGs, 3D images, as well as audio and video content. Each is intelligently indexed and optimized for display within documents or as standalone media ready for streaming.

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Upload images

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Download multimedia

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JPG, GIF, PNG, WEBP, SVG

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Enrichment that powers discoverability

Fluid Topics enriches your content with metadata, taxonomies, and dynamic tagging, using automated classification and contextual linking to boost findability and understanding. It can automatically generate metadata from author-defined properties, while administrators can add explicit metadata based on content and sensitivity.

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Metadata configuration

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Vocabulary management

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Taxonomy

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Search engine friendly URLs

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Omnichannel delivery,
without duplication

Fluid Topics delivers content simultaneously across documentation portals, community channels, chatbots, AI agents, and embedded help systems and more. This omnichannel approach ensures that content is consistent, up-to-date, always accessible in the right format and optimized for each touchpoint in the customer journey.

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Native API integration

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Continuous delivery

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Consistent metadata

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Granular security rules

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Built for AI and the future of search

Going beyond traditional publishing, Fluid Topics prepares your content for AI success by transforming it into clean, structured, and semantically enriched data. It directly powers our AI tools with context-aware, precisely labeled information, ensuring both data integrity and secure access throughout the process.

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Connect any source

Instantly unify all your knowledge with simple, ready-to-use connectors. We seamlessly connect to your authoring tools, content management systems, and publishing platforms.

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Discover what Dynamic Content Delivery is, how it works, and why it matters for your business.

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Frequently Asked Questions

A Content Delivery Platform is a software solution that collects all your product knowledge from any source and in any format, unifies it into a central knowledge hub and delivers it wherever you need – docs portal, community channels, in-product help, AI/LLM. The Fluid Topics Content Delivery Platform connects to all your authoring tools, content management systems and publishing platforms so you can keep using the tools that work for you.

Fluid Topics offers intelligent search capabilities enhanced with AI, content engagement, case deflection and analytics features as well as a Page Designer to create your own documentation portal or knowledge base.

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See how our platform can solve your content delivery challenges. We will show you real-world use cases, and see how the solution fits into your environment — no pressure, just insight.

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