Agentic AI vs Generative AI: A Guide for Technical Writers

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Effortless content delivery for technical writing teams

Collect and unify all your product and technical knowledge, regardless of its original source or format. Feed all relevant content to any digital channel, device, or application, in context with your users’ needs and environment.

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Seamless content aggregation

Do multiple knowledge sources make it hard to publish consistent product information?

It’s a common situation. Multiple content management environments have become the norm. Fluid Topics makes it easier by ingesting and unifying content from all your sources and formats, breaking down silos and streamlining workflows.

More about Content Unification
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Smart content enrichment

Manually tagging content to keep it findable and useful isn’t practical at scale. Fluid Topics simplifies this by analyzing, transforming, and enriching your content automatically, no matter how scattered or disparate it may be.

With just one click, you can apply consistent metadata and taxonomies across all your content, bringing order and uniformity effortlessly.

List of document titles with tags, like 'CardioTrack Manual' and 'MedFusion Installation Guide'. Table of medical documents showing titles, versions, categories, compliance, types, and tags.

Continuous content publishing

Need a faster way to keep your content up-to-date?

Leverage real-time processing and automation to instantly publish approved updates so your users can access the latest information. Fluid Topics is always in sync with content sources. No delays, bottlenecks, or manual hassle.

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Fast content delivery
to all channels at once

Struggling to deliver cohesive, accurate information across multiple channels?

Dynamically feed your various touchpoints, ensuring users find the right information exactly where they need it, whether it’s the documentation portal, a chatbot, your helpdesk or an AI agent. Benefit from the headless capabilities of a modern API-first platform.

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Out-of-the-box
documentation portal

Fluid Topics takes the pressure off tech writing teams by providing a turnkey documentation portal that’s simple to set up and easy to manage.

Writers can easily publish and update content, tailor it to different users, and deliver a more effective self-service experience.

More about the Portal Designer
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Actionable analytics for content optimization

Access analytics tailored for technical documentation. Identify what’s working, what isn’t, and what’s missing. Gain valuable insights into content consumption and user behavior to guide your documentation strategy.

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AI capabilities for Tech Writing team

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Translation

Delight your users by delivering content in their own language, with real-time translation, eliminating the hassle of pre-translating everything.

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AI Assistants

Embed ready-to-use AI assistants into your portal, to deliver a smarter, more intuitive content experience. With just a few clicks, enhance your portal with powerful features like document summarization, code sample conversion, parts and tools highlighting, and more.

Icon Model Context Protocol

MCP

With Agentic AI and the Model Context Protocol (MCP), autonomous agents, not just humans, will use your documentation to automate tasks and solve problems. Our built-in MCP support gets you ready instantly and turns your content into a vital asset.

Robust integration for technical writers

Fluid Topics seamlessly integrates with all your favorite tools using built-in connectors.

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madcap-favicon
heretto-favicon
Adobe logo
paligo-favicon
microsoft-favicon
pdf icon
author_it_logo
DITA logo white
Quanos_Logo_ST4
madcap-flare logo
HTML logo white
RWS Logo white
github logo.
Sharepoint logo
ms-excel logo

Real customers, real results

30%


savings in publishing costs

34%


decrease in support tickets

2 Weeks


saved in the delivery process

5 Million


portal visits in one year

“We expanded the article library from 5,000 to 10,000, and hit 1 million views on the portal. What’s more exciting is how people engage, spending an average of 13 minutes on the platform.”

Sagar Garuda Darwinbox

Sagar Garuda

Senior Director of Learning at Darwinbox

Top companies use Fluid Topics

We create cutting-edge technical content experiences that provide our customers with the competitive edge they need to succeed.

Possibilities for all roles

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Provide accurate, easily accessible information to support teams and end users, while improving content governance throughout your organization.

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More Resources for Technical Writers

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