Product Demo Library
Browse our on-demand demo library and explore the features and
capabilities of Fluid Topics through self-guided videos and interactive demos.
3 min
Introduction to Fluid Topics
Fluid Topics is a powerful, AI-driven Product Knowledge Platform that unifies your content and connects your users with the right product knowledge, when and where they need it. Provide relevant, personalized and trusted answers across your entire ecosystem.
1min45
How Fluid Topics handles iiRDS content
Discover how Fluid Topics efficiently manages iiRDS content, enabling seamless organization, distribution, and consumption of structured technical information.
78 min
Best Practices with the Page Designer
We’ll walk through the Do’s and Don’ts of designing effective, engaging pages that align with your brand and deliver real value to your audience. We’ll also share practical tips and tricks to help you work smarter — from layout optimization and consistent styling to collaboration workflows that save time.
2 min
Publish any content type
Fluid Topics ingests all types of product content and unifies them into a smart knowledge hub where all your information is centralized. Fluid Topics seamlessly integrate with your existing CMS, authoring tools, CCMS, helpdesk systems and other enterprise applications, offering out-of-the-box connectors so your teams don’t have to change their processes
1 min
Publish in one click from your CCMS
Fluid Topics allows you to publish content into your Fluid Topics-powered hub directly from your CCMS – it only takes 1 click.
2 min
Automate and monitor publishing
Publishing content into Fluid Topics is simple, secure, and can be fully automated.
3 min
The Page Designer
With Fluid Topics, create a smart documentation portal and knowledge base and provide rich self-service experiences. Empower your customers, partners, and employees with the most up-to-date and personalized content, delivering an outstanding content experience that drives product adoption.
2 min
AI Assistants
Fluid Topics has integrated GenAI capabilities at the heart of the platform to bring your content to life and to reinvent the reading experience.
2 min
AI-Augmented Support Agent
What if your support team had an AI assistant for repetitive tickets? Meet Fluid Topics’ Augmented Support Agent. It connects to your CRM, searches your content, and delivers instant, accurate answers. Automate replies, cut ticket time, and onboard faster — all in one tool.
60 min
How to Build New Search Experiences
The demo shows how to create modern, intuitive search experiences using AI-driven relevance and dynamic filtering. It highlights best practices for building fast, scalable, and personalized search interfaces that engage users effectively.
32 min
The Page Designer
The Fluid Topics Page Designer enables you and your team to easily build and customize your documentation portal with a variety of “drag and drop” components through our WYSIWYG editor.
37 min
The Reader and Search Designers
The Fluid Topics Page Designer allows you to customize your search results pages and your reader pages through its WYSIWYG editor.
33 min
Custom Components
Fluid Topics offers different custom components that can be using while designing your own documentation portal.
44 min
Conditional Visibility
The Conditional Visibility feature is a Portal Designer capability: you can now dynamically display elements based on specific criteria. By combining multiple rules, you can create even more tailored and flexible conditions for your content.