Author-it
Author-it is an enterprise Component Content Management System with over 25 years of experience helping regulated industries create, govern, and publish complex technical content at scale. Content in Author-it is structured, component-based, and single-source – written once, reused everywhere, and governed from first draft to final approval.
That structure isn’t just good documentation practice. It’s the foundation that modern AI depends on. Author-it’s AION output format publishes content as structured JSON, purpose-built for LLM ingestion, RAG pipelines, and AI-powered search – so the content your teams author today is already ready for whatever AI workflow comes next.
Fluid Topics is the natural next step. When Author-it content flows directly into Fluid Topics, it arrives structured, metadata-rich, and ready to deliver – no reformatting, no manual handoffs, no content chaos. Hexagon, a global leader in enterprise engineering software, runs exactly this stack. Their technical documentation publishes directly from Author-it into Fluid Topics, powering a documentation portal that serves customers across 60+ countries and helped the team cut two weeks from their release delivery process. Read the Hexagon case study →
Author-it and Fluid Topics together give organisations a complete content operations pipeline – from the moment a writer puts words on the page to the moment a customer finds the answer they need.
Integration Highlights
Hear From Author-It
Hexagon is a great example of what happens when you get both sides of the equation right. Author-it keeps the content structured, governed, and accurate at the source – Fluid Topics takes it from there and gets it in front of the people who need it, fast. As organisations start leaning harder on AI for product knowledge and customer support, that combination matters more than ever. Clean, structured content in; reliable, contextual answers out. We're proud to be the content foundation of that stack.
Adrian Winks
CEO at Author-it
How Author-it and Fluid Topics Work Together
1. Author with structure
Technical writers create content in Author-it using a component-based, single-source approach. Content is built from reusable topics – not monolithic documents — with metadata, variables, and taxonomy applied from the start.
2. Review and approve
Content goes through Author-it’s built-in Review & Approve workflows before it can be published. Subject matter experts and approvers collaborate in one platform. Only approved content moves forward.
3. Publish directly to Fluid Topics
The native Author-it + Fluid Topics integration means publishing is direct and automated. Content flows from Author-it into Fluid Topics in a structured, metadata-rich format – no manual export, no conversion work, no IT overhead.
4. Unify and enrich
Fluid Topics ingests your Author-it content alongside any other sources in your stack, unifying it into a single knowledge hub. Content is enriched, indexed, and prepared for intelligent delivery across every channel.
5. Deliver in context
Fluid Topics serves content dynamically to documentation portals, in-product help, support centres, and knowledge bases. Users get the right content for their product, version, and role – not a wall of PDFs.
6. Measure and improve
Fluid Topics analytics show you how your content is being used – what’s working, what’s missing, and where users drop off. Feed those insights back into Author-it to continuously improve the content that matters most.
About Author-it
Author-it is an enterprise Component Content Management System (CCMS) with more than 25 years of experience helping regulated industries create, manage, and publish complex technical content at scale. Serving manufacturing, software, and utilities organisations globally, Author-it provides structured, single-source authoring with built-in governance, review workflows, and multi-channel publishing – including AION, its AI-native JSON output format designed for LLM ingestion and RAG pipelines. Author-it is the content foundation that enterprise AI depends on.