We’re excited to share that we’ll be attending NORDIC TechKomm Copenhagen on September 23–24, 2026. This year’s event, themed “Level up your Technical Communication,” explores how technical content is evolving to enhance user experiences and drive stronger business outcomes.
The conference will also explore key topics such as information architecture, content structuring, user-friendly writing, and content delivery strategies. Attendees will gain practical guidance on current regulations and standards, helping them understand how these requirements impact documentation processes and content quality. We look forward to engaging with peers, sharing insights, and discovering new approaches to streamline documentation management across extended lifecycles.
Conferences
Designing UIs for AI in Technical Communications
September 24, 2026 | 11:00–11:30 AM CET | Titanium
AI is fundamentally changing how users interact with technical content. Instead of navigating predefined interfaces and information structures, users can now ask AI to summarize, analyze, personalize, and transform content according to their needs. But as AI takes greater control over content delivery, new challenges emerge around usability, accuracy, and trust.
This session explores why content professionals need to rethink the role of the user interface in an AI-driven world and take an active part in designing experiences built specifically for AI.
We’ll examine the gap between today’s AI tools and actual user expectations, and explore key design principles for creating AI-native interfaces that preserve content integrity while delivering intuitive, reliable, and trustworthy user experiences.
Fabrice Lacroix
CEO at Fluid Topics
Future-Proof Content Delivery for Products Built to Last
September 24, 2026 | 3:10–3:55 PM CET | Scandium & Titanium
Industries with decades-long product lifecycles face a critical challenge: delivering accurate, accessible documentation as products are updated and installations are maintained, regulations shift – such as with the new Machinery Regulation and Digital Product Passport coming – and knowledge tools become obsolete. Static manuals simply can’t keep up with changing configurations, retrofits, or evolving compliance needs.
This session explores how modern content delivery must adapt to ensure documentation for legacy, end-of-life, and in-market products remains fully accessible and compliant, regardless of age or format.
We’ll cover strategies for preserving usability of decades-old knowledge, capturing tacit expertise from generations of technicians, and handling complex product information changes throughout the entire lifecycle.
Fabrice Lacroix
CEO at Fluid Topics