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Anne-Sophie MUFFAT

Articles written by Anne-Sophie MUFFAT

Image representing a documentation portal

Documentation Portal Solution: Should You Build or Buy One?

Content Ops

Jul 31, 2026

•

7 min read

Man sitting at a desk and typing on the computer while looking down at his keyboard.

How to Make Your Documentation AI-Ready: A Practical Step-by-Step Guide

AI

May 04, 2026

•

10 min read

Someone typing on a keyword

What is a Content Delivery Platform? Definitions, Benefits & Key Features

Content Ops

Feb 06, 2026

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11 min read

Abstract blue digital background with glowing lines suggesting data flow.

5 Myths about Technical Documentation Publishing

Content Ops

Oct 21, 2025

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13 min read

Person typing on laptop with glowing 'AI' screen and digital graphics in dim light.

10 AI Resources Every Content Professional Should Know

AI

Feb 18, 2025

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4 min read

Two sets of hands holding smart phones over a black marble table.

Dynamic Delivery: What It Is and Why It Matters?

Product

Feb 07, 2025

•

3 min read

Stylized financial graph with blue bars and line trend on dark background showing data analysis.

40+ Statistics to Build Your Fluid Topics Business Case

Industry Insights

Dec 09, 2024

•

6 min read

features for your Content Delivery Platform.

10 Must-Have Features For Your Next Content Delivery Platform

Product

Oct 24, 2024

•

10 min read

What is Enterprise Search Software? Blog Post

What is Enterprise Search Software?

Product

Jun 27, 2024

•

9 min read

AI customer service search platform.

Generative AI for Customer Support: Meet Fluid Topics

Customer Support

May 22, 2024

•

9 min read

GenAI Projects.

The Role of Content Delivery Platforms in Successful AI Projects

AI

Apr 26, 2024

•

6 min read

Two female customer support agents wearing headsets, talking while looking at a computer.

Generative AI for Customer Support: Top Use Cases and Benefits

Customer Support

Apr 25, 2024

•

10 min read

Customer Service & Support - Feature.

4 Customer Service & Support Trends to Follow in 2024

Customer Support

Mar 21, 2024

•

8 min read

Webinar Recap: GenAI Pioneers.

Webinar Recap: Content Pros as GenAI Pioneers

Events

Feb 23, 2024

•

7 min read

Content Delivery Platform.

3 Technical Documentation Trends to Follow in 2024

Industry Insights

Jan 30, 2024

•

6 min read

tc world conference 2023.

All the Latest Insights from tcworld 2023

Events

Dec 06, 2023

•

8 min read

Businesswoman looking against blue matrix and codes.

Migration Myths: A Webinar Recap

Content Ops

Nov 14, 2023

•

8 min read

People network and international communication concept.

Tech Doc Will Go Social and Semantic

Content Ops

Nov 03, 2023

•

15 min read

Content Delivery with Fluid Topics.

3 Companies That Transformed Their Content Delivery with Fluid Topics

Industry Insights

Aug 21, 2023

•

7 min read

Abstract digital cloud network with glowing blue lines and data nodes on a dark background.

Fresh Perspective: Reflecting on Fluid Topics’ First Semester 2023

Company

Jun 29, 2023

•

5 min read

Hand holding gold star representing five-star review and customer satisfaction rating.

Case Deflection and Self-Service: A Game-Changer in Customer Experience

Customer Support

May 03, 2023

•

7 min read

Pragmatic Guide to Implementing an Effective DevSecOps Strategy

IT

Apr 25, 2023

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4 min read

Hiring Process.

Engineering Hiring Process at Antidot

Company

Apr 24, 2023

•

6 min read

Service Technicians.

How Tech Doc Fails Service Technicians: A Webinar Recap

Field Service

Apr 17, 2023

•

8 min read

Abstract network of glowing nodes and lines on dark background representing digital connectivity.

That’s a Wrap: Highlights from 2022

Company

Dec 21, 2022

•

5 min read

Growth Marketer.

Meet the Team: Benjamin, Growth Marketer

Company

Dec 14, 2022

•

5 min read

Close-up of a hand pressing a digital search bar on a laptop screen representing online browsing.

Reinventing Search for Product Content

Product

Nov 28, 2022

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8 min read

Young green seedlings sprouting from soil with a soft-focus natural green background.

Meet the Team: Lola, Account Manager

Company

Nov 14, 2022

•

3 min read

how to become software engineer.

Meet the Team: Romain, Software Engineer

Company

Oct 10, 2022

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4 min read

Person typing on laptop with digital cloud computing and data sharing icons overlayed.

Meet the Team: Christelle, COO

Company

Sep 28, 2022

•

3 min read

Sun rising over rolling green hills giving them a golden glow.

The 6 Things You Need to Know About the Last 6 Months

Company

Jul 07, 2022

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5 min read

Header Product Designer.

Meet the Team: Valentin, Product Designer

Company

Jun 16, 2022

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5 min read

Group of coworkers collaborating around a computer in a bright modern office.

3 Reasons Why Your Marketing Will Love Your Tech Content

Content Ops

Jun 07, 2022

•

8 min read

Devoxx France 2022.

Highlights from Devoxx 2022

Events

May 03, 2022

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4 min read

Businessman analyzing holographic digital data and graphs in a futuristic office.

The 4 Content Metrics That Matter for Your Technical Documentation

Product

Apr 19, 2022

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7 min read

Businessman in a suit using a transparent digital tablet with futuristic icons floating around.

Meet the Team: Vincent, Functional Consultant

Company

Apr 11, 2022

•

4 min read

A digital silhouette of a human head with visually represented coding and circuit patterns.

An Insider’s Look at Docs as Code

IT

Mar 16, 2022

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5 min read

Person with red hair viewing code on computer screen, with another device showing a webpage.

Meet the Team: Anaïs, Test Engineer

IT

Mar 04, 2022

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4 min read

Close-up of code on computer screen with colorful syntax highlighting.

Meet the Team: Cyril, Software Engineer

IT

Feb 01, 2022

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5 min read

Crowd of people walking through an exhibition hall during a conference.

Where to Meet Us in 2022

Events

Jan 25, 2022

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4 min read

Futuristic cityscape with digital overlays representing smart city technology and connectivity.

3 Essentials for a Modern Content Experience

Content Ops

Jan 17, 2022

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4 min read

Product Owner.

Meet the Team: Aude, Product Owner

Company

Jan 07, 2022

•

5 min read

Illustration of a paper airplane flying along a dotted path.

Year in Review: A Look Back at 2021

Company

Dec 08, 2021

•

8 min read

Meet the Team Cover.

Meet the Team: Rémi, Head of Technical Documentation & Training

Company

Dec 01, 2021

•

5 min read

Colourful abstract wave lines on a dark blue background.

TCWorld Highlights: Glimpses Into the Future of Technical Communication

Events

Nov 23, 2021

•

4 min read

Colourful mask on a vibrant orange and purple gradient background.

Four Key Takeaways from LavaCon 2021

Events

Nov 05, 2021

•

5 min read

devoxx paris zero-bug software policy.

Zero-Bug Software Policy: Devoxx Paris Session Replay

IT

Oct 29, 2021

•

2 min read