From 03/10/2018 to 03/10/2018 • 9:00 am - 10:30 am PDT

Connecting a Chatbot to your technical content, beyond the demo.Myth and reality.

What you will learn

Analysts predict that chatbots will overtake websites and apps as your customers’ preferred interface in the near future. How do you get past the exciting, carefully staged demo presentation into the world of real-life customers? Demos are brief and can be successful with only a few lines of conversation, guided by some simple rules. This is how almost all chatbots work today. But tech content is textual and not rule-based. In fact, it is impossible to revamp the many thousands of pieces of content written for human readers into a formal rules-based system. The problem is how to connect the textual content, in any format or structure, with the inner processes of the bot. One way or another we are going to be having verbal conversations with our devices. We will review the various approaches and what the maturity of this technology allows.

Your speaker

Fabrice LACROIX, CEO

You may also be interested in:

Tradeshow/Conference

COM Tecnica - technical communication publishing - fluid topics

COM Tecnica 2019

07/05/2019 - 08/05/2019

Rimini (Italia)

With conference(s)

Tradeshow/Conference

UA Reloaded - fluid topics - content publishing

UA Reloaded 2019

15/05/2019 - 16/05/2019

St. Leon-Rot (Germany)

Tradeshow/Conference

tcworld china shanghai fluid topics dynamic delivery

tcworld China 2019

30/05/2019 - 31/05/2019

Shanghai (China)

With conference(s)