Features

Content-Centric,
User-Focused Analytics

Fluid Topics Analytics are designed from the ground up to optimize authoring and improve the user experience. Welcome to next-level, content-centric, and user-focused analytics.

Real Insights into Content Usage

Capture it all

Fluid Topics captures every user interaction with high levels of detail and deep context. You’ll see every keyword search and every selected facet. You’ll also see what content was viewed and for how long. You’ll know when content is accessed, what led a user to it, and much more. Capture it all and build a strong foundation for data-driven decision making.

Centered on Content

Forget vanity metrics, page views and document downloads that don’t tell you much about your content. Our Analytics engine understands content structure, identifies versions, analyzes metadata, and dives deep into your content to produce insightful dashboards and metrics that really matter.

Focused on Users

Fluid Topics Analytics capture users’ behavior to provide deep insights into their content journey. Enrich your knowledge of user preferences, history, and interests, and leverage it all to offer better customer service while fully respecting privacy and security.

Explore More Fluid Topics Capabilities

Superpowered Analytics

An Apache, Cassandra and Spark stack capable of handling millions of events per day

Custom Reports in One Click

Choose from pre-loaded reports or configure personalized reports with ease

Always On Call

APIs make integration with your existing IT systems and applications simple

Offline But Still In The Know

Offline events are tracked and stored locally and uploaded to the server when reconnected

Dive Deeper into Fluid Topics Analytics

Short Videos

Measure & Analyze

Easily track and analyze every action your customers make: From what they look for to what they read and how they engage with it.

White Paper

Content Delivery Analytics: Moving from Cost to Value

Understanding how product documentation is consumed can transform operations and impact strategic decisions

Webinar

Figure Out Who is Using Your Technical Content How and How Often

Learn how content analytics serve your customer relationship