Fluid Topics Content Analytics are designed from the ground up to optimize authoring and improve the user experience. Welcome to next-level, content-centric, and user-focused analytics.
Real Insights into Content Usage
Capture it all
Our software captures every user interaction with high levels of detail and deep context. You’ll see every keyword search and every selected facet. You’ll also see what content was viewed and for how long. Finally you’ll know when content is accessed, what led a user to it, and much more. Capture it all and build a strong foundation for data-driven decision making.
Centered on Content
Forget vanity metrics, page views and document downloads that don’t tell you much about your content. Our Analytics engine understands content structure, identifies versions, analyzes metadata, and dives deep into your content to produce insightful dashboards and metrics that really matter.
Focused on Users
Our Analytics tool captures users’ behavior to provide deep insights into their content journey. Enrich your knowledge of user preferences, history, and interests, and leverage it all to offer better customer service while fully respecting privacy and security.
Explore More Fluid Topics Capabilities
Superpowered Analytics
An Apache, Cassandra and Spark stack capable of handling millions of events per day
Custom Reports in One Click
Choose from pre-loaded reports or configure personalized reports with ease
Always On Call
APIs make integration with your existing IT systems and applications simple
Offline But Still In The Know
Offline events are tracked and stored locally and uploaded to the server when reconnected
Dive Deeper into Fluid Topics Analytics
Features
The 4 Content Metrics That Matter for Your Technical Documentation
We’ve identified four content metrics that are essential to transforming your technical documentation into a true business asset.
Webinars
Writing for the 21st century: writing for the machines
Historically, technical content has been written for humans. But with the rise of artificial intelligence, machines will consume this content to solve problems automatically
Best Practices
10 Must-Have Features For Your Next Content Delivery Solution
From out-of-the-box portal to ready-to-use integration, we break down the 10 must-have features for your Content Delivery Platform.
