Features

Content Analytics

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Fluid Topics Content Analytics are designed from the ground up to optimize authoring and improve the user experience. Welcome to next-level, content-centric, and user-focused analytics.

Real Insights into Content Usage

Analytics Reporting

Capture it all

Our software captures every user interaction with high levels of detail and deep context. You’ll see every keyword search and every selected facet. You’ll also see what content was viewed and for how long. Finally you’ll know when content is accessed, what led a user to it, and much more. Capture it all and build a strong foundation for data-driven decision making.

Centered on Content

Forget vanity metrics, page views and document downloads that don’t tell you much about your content. Our Analytics engine understands content structure, identifies versions, analyzes metadata, and dives deep into your content to produce insightful dashboards and metrics that really matter.

Focused on Users

Our Analytics tool captures users’ behavior to provide deep insights into their content journey. Enrich your knowledge of user preferences, history, and interests, and leverage it all to offer better customer service while fully respecting privacy and security.

Explore More Fluid Topics Capabilities

Superpowered Analytics

An Apache, Cassandra and Spark stack capable of handling millions of events per day

Custom Reports in One Click

Choose from pre-loaded reports or configure personalized reports with ease

Always On Call

APIs make integration with your existing IT systems and applications simple

Offline But Still In The Know

Offline events are tracked and stored locally and uploaded to the server when reconnected

Dive Deeper into Fluid Topics Analytics

Features

metrics

The 4 Content Metrics That Matter for Your Technical Documentation

We’ve identified four content metrics that are essential to transforming your technical documentation into a true business asset.

Webinars

Writing for the 21st century: writing for the machines

Historically, technical content has been written for humans. But with the rise of artificial intelligence, machines will consume this content to solve problems automatically

Best Practices

must-have features ideas

10 Must-Have Features For Your Next Content Delivery Solution

From out-of-the-box portal to ready-to-use integration, we break down the 10 must-have features for your Content Delivery Platform.