Your Transformation Starts Here
Build modern content experiences that empower customers, partners and employees to self-serve,
drive product adoption and boost operational efficiency.
Technical Content Publishing
Deliver your content at the place and moment of need and maximize the impact of your documentation
Customer Service Transformation
Improve your service quality and delight your customers and support agents
Field Service Optimization
Serve the technical information your field technicians need to get the job done right, wherever they are
Who’s using Fluid Topics ?
Leading tech companies around the world build outstanding content experiences with Fluid Topics
Our objective was to change the service culture from “call for solution” to “information self-service.” We achieved our goal with Fluid Topics, which allowed us to ensure 24-hour availability of our service knowledge center and greatly reduce support calls and tickets.
ROI Calculator
Measure cost reduction and revenue benefits
Why Fluid Topics
Fluid Topics breaks the shackles of static publishing and provides limitless opportunities for user interactions.
Leave pre-generated documents and rigid formats behind. Embrace Content as a Service and create smart product content experiences.
Dynamic Content Delivery
Fluid Topics is the leading Content Delivery Platform dedicated to technical documentation and reinvents content publishing. How is it different from what you have now?
How does it work?
Our software solution transforms your documentation into a smart knowledge hub and delivers actionable information that is tailored to the user and suited to the channel.
What’s New, What’s Next
resources
Content ROI – Achieving and Measuring the Value of Tech Doc
Successful Strategies to Increase your Operational Efficiency with Product Content.
resources
Tech Doc Will Go Social and Semantic – As The Web Did
Technical communication has experienced an evolution similar to that of the Web. On the horizon today is the rise of a social and semantic tech doc driven by Artificial Intelligence.
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3 Essentials for a Modern Content Experience
Rolf Schumacher, Head of Technical Documentation at Siemens Building Products discusses 3 essentials to create a modern content experience.
