Services

Support

Get exceptional support, the way you like it. Whether on the phone, online with our dedicated team, or from our Documentation Portal, get the help you need to optimize your solution.

"White-glove service."

"Saved my life!"

"Provided exactly the information I needed to get the job done."

4.8/5

Customer Satisfaction Rating

Source: Fluid Topics Customers 2022

Support at Your Convenience

Support

The Support Team

The Fluid Topics Support team is composed of professionals with a deep knowledge of both Fluid Topics and your business needs. Whether simple questions or complex challenges, they take pride in resolving your cases and delivering the best possible user experience.

Documentation Portal

Thanks to our Documentation Portal, your answers are only a simple search away. It’s a 24/7 support solution that’s so fast and intuitive that you’re never more than a few clicks from the most relevant and up-to-date information.

DocPortal

Help Desk

Get full, real-time visibility at every step of the resolution process. Open and track your tickets directly with our Support Team. Avoid the queues and get the answers you need fast from a Help Desk that’s as committed to quality as you are.

Learn How We Make it Happen

Fluid Topics Implementation

Implementation

Get up and running with Fluid Topics in record time

Training

Find out more about the Fluid Topics fundamental and advanced courses

Customer Success

Always get the best out of Fluid Topics