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Fluid Topics
Content Delivery Platform

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The Fluid Topics Content Delivery Platform brings your knowledge to life. Embrace Content-as-a-Service and gain the full strategic value of your content. Transform the way your team operates by giving them the capabilities they need to create engaging digital experiences.

Power Up Your Knowledge With Fluid Topics

Unified Knowledge Platform AI

What is a Content Delivery Platform?

A Content Delivery Platform is a software solution that collects all your product knowledge from any source and in any format, unifies it into a central knowledge hub and delivers it wherever you need – docs portal, community channels, in-product help, AI/LLM. The Fluid Topics Content Delivery Platform connects to all your authoring tools, content management systems and publishing platforms so you can keep using the tools that work for you.

Fluid Topics offers intelligent search capabilities enhanced with AI, content engagement, case deflection and analytics features as well as a Page Designer to create your own documentation portal or knowledge base.

Optimized For Your AI Projects

Launching successful GenAI projects requires more than just cutting-edge algorithms. One crucial component often overlooked is the accessibility of information and how knowledge surfaces. This is where a Content Delivery Platform comes in.

Fluid Topics offers a set of powerful AI applications for both technical writers and customers to create unique experiences. From customizing AI prompts for generating content summaries and step-by-step instructions, to code translations, lists of tools for field interventions, and product knowledge quizzes, your imagination is the only limit.

Fluid Topics AI Gateway

Personalized Contextualized

Build Documentation Portals and Knowledge Bases

Fluid Topics provides a turnkey portal that can easily be deployed to create rich self-service experiences.

You can customize every aspect of your portal with a variety of “drag and drop” components. Create different types of pages, customize content, layouts, branding and other design elements for a better user experience that meets your current and future business needs.

Why Fluid Topics?

A Comprehensive and Smart Knowledge Solution

Harness the power of knowledge with Fluid Topics’ complete and ready-to-use solution. From advanced content delivery to exceptional AI-based content experiences, our software platform empowers your organization to leverage knowledge as a strategic asset.

Connect With Your
Business Tools

Fluid Topics’s content delivery platform allows you to seamlessly connect with the software tools and apps you love. Keep your team’s workflow smooth by using Fluid Topics’ pre-built connectors or creating your own connection using our REST API.

Keep All Your Operations in Sync

Fluid Topics provides endless possibilities for technical writers, customer support teams, field services, developers and more. Improve business efficiency, collaboration, and growth.

Customizable and Feature-Rich

Fluid Topics boasts extensive customization capabilities allowing you to tailor your help portal to meet your specific requirements and preferences. The platform is packed with a wide range of features and tools designed to streamline your content delivery.

AI-Powered Search & Discovery

Fluid Topics offers powerful search and discovery capabilities that leverage both keyword and semantic search. Our proprietary AI-driven search technology prioritizes results based on relevance, context, and user behavior.

Enterprise-Grade Security

Our architecture is built with resiliency in mind. We have implemented stringent security and privacy measures to ensure the confidentiality, integrity, and availability of your information.

More Resources and Insights

Best Practices

What is a CDP?

What is a Content Delivery Platform (CDP)?

A Content Delivery Platform is a software solution that enables organizations to deliver knowledge efficiently.

Ebooks & Guides

AI-powered self-service portals image

The Guide to AI-powered Documentation Portals

This guide explores the benefits and must-have features of customer self-service portals and outlines why Fluid Topics is the right solution.

GenAI

GenAI Projects

The Role of Content Delivery Platforms in Successful
AI Projects

GenAI is only as good as the content it is fueled by. Explore why Content Delivery Platforms are a key enabler of successful projects.