MadCap IXIA CCMS is a component content management solution designed to streamline your technical communication process.
You can publish content directly from MadCap IXIA CCMS to your Fluid Topics instance to get the latest product information to your customers and internal teams.
Integration Highlights
Reasons You Should Use Fluid Topics
Publish at the Speed of Product Releases
Update technical content as often as you like and make it available instantly to the people who need it. With Fluid Topics you can publish the moment you push a product or feature update. No lengthy formatted needed.
Unified User Experience Across All Touchpoints
Give your customers accurate information, right where they are, whether that’s inside a chatbot, on your website, in your support channels, or even in community portals such as Salesforce.
Leverage Self-Service to Improve CX
Maximize the value of your self-service channels and provide customers with easy-to-find, up-to-date and personalized information. Anticipate their needs and free up your customer support teams.
About MadCap IXIA CCMS
MadCap IXIA CCMS is a component content management solution designed to streamline your technical communication process. As an enterprise-class DITA CCMS based on the DITA standard (Darwin Information Typing Architecture), our solution can be tailored to meet your needs. This open XML-based method of managing and creating technical publications, offers technical writers the ability to create and manage technical documents with ease.