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Géraldine Boulez

Articles written by Géraldine Boulez

Person coding at desk looking at two monitors.

How Engineering Teams Generate Documentation Automatically from Markdown

Engineering

Mar 04, 2026

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8 min read

Person at computer viewing website with 'CONTENT', articles, and a video thumbnail.

Acrolinx and Fluid Topics: Improving the Content Creation Process

Company

Nov 05, 2024

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5 min read

Futuristic abstract technology background.

Best of 2023: The Fluid Topics recap

Company

Jan 04, 2024

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4 min read

Close-up of headset on a call center desk with blurred customer support agent in background.

3 Ways Tech Content Is Key to Effective Customer Service

Customer Support

Nov 21, 2023

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7 min read

Business person holding VR screen showing analytics and big data concepts on blurred background.

Web Analytics vs Dedicated Content Analytics: What You Need to Know

Product

Nov 10, 2023

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7 min read

GenAI Question Answering.

Practical Guide to Building and Using Effective DevSecOps Dashboards

IT

Oct 31, 2023

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3 min read

CDP vs CCMS.

CMS, headless CMS, CCMS, and CDP: Understand What They Are and What You Need

Content Ops

Sep 05, 2023

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5 min read

Historic building with wrought iron balconies and hanging plants on a street corner under a clear blue sky.

3 Tips From LavaCon 2022 for Content Professionals

Events

Nov 02, 2022

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5 min read

Personalization and Contextualization For Technical Content.

Personalization and Contextualization For Technical Content with Val Swisher

Content Ops

Oct 20, 2022

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7 min read

VP Marketing meet the team.

Meet the Team: Géraldine, VP of Marketing

Company

May 16, 2022

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4 min read

WP ROI Calculator Value.

Realizing the Value of Tech Doc with Dynamic Content Delivery

Content Ops

Sep 29, 2021

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8 min read

Person using a calculator with a laptop and glasses on the desk.

Technical Documentation: Cost or Investment?

Content Ops

Sep 20, 2021

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7 min read

A person gesturing with their hands at a table with a laptop and notebook.

Four Ways to Boost Your Customer Support Efficiency

Customer Support

Jun 08, 2021

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7 min read

People around table in office with laptops, tablets, and data projections.

Tech Doc: It’s Complicated (But Your Users Don’t Have to Know!)

Content Ops

Apr 19, 2021

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5 min read

Worker wearing safety harness and gloves for accident prevention.

Preventing Work Accidents Through Technical Documentation Adoption

Field Service

Mar 30, 2021

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5 min read

Woman in safety helmet and glasses using walkie-talkie and holding tablet in industrial setting.

Truly Mobile Field Technicians

Field Service

Mar 08, 2021

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5 min read

Person in lab coat and gloves using tablet near metal fermentation tanks in brewery or lab.

Improving User Safety with Tech Doc

Field Service

Feb 23, 2021

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4 min read

Two construction workers in safety vests reviewing plans on a tablet at a construction site.

Technical Content for Field Services: Take Your Doc Out!

Field Service

Feb 18, 2021

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6 min read

A person wearing a safety vest is holding a smartphone and pointing at the screen.

Field Technicians: How to Bridge the Skills Gap

Field Service

Feb 11, 2021

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7 min read

Man in hard hat operating a robotic arm and inspecting its movement in an industrial setting.

Technical Documentation: The Silver Bullet for Technician Enablement

Field Service

Feb 04, 2021

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7 min read

Woman looking at a computer in an office.

New White Paper: Reshape Customer Support with Tech Content in Salesforce

Customer Support

Jun 25, 2019

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1 min read