🤖 The GEO Playbook for Documentation Teams

Fluid Topics Blog

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How to Bring the AI Search Experience to Your Knowledge Ecosystem

Modern search engines must understand your content and users equally well. AI search is taking over to achieve this. AI search includes both semantic search and natural language responses. Discover how to bring the experience to your company's knowledge ecosystem.

AI

Jul 23, 2026

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9 min read

Editor’s picks

Why Traditional Documentation Portals Are Failing in the AI Era

AI

Jun 15, 2026

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6 min read

How to Integrate AI into Your Current Enterprise Technology Stack

AI

May 28, 2026

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9 min read

Digital Product Passport (DPP): What It Is and Why It Matters

Content Ops

Apr 20, 2026

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10 min read

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Latest resources

A person sitting at a desk, using a laptop with a holographic search bar and AI icon in the middle of the image.

How to Bring the AI Search Experience to Your Knowledge Ecosystem

AI

Jul 23, 2026

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9 min read

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Top 11 Questions People Ask About Documentation Portals

Content Ops

Jul 08, 2026

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10 min read

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What is Content Operations and Why is it Important?

Content Ops

Jul 06, 2026

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14 min read

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8 Features Your AI Documentation Portal Can’t Afford to Skip

AI

Jul 02, 2026

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7 min read

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Your AI Chatbot Is Only as Good as Your Documentation

AI

Jun 29, 2026

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1 min read

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7 Business Benefits of AI in Documentation Portals

AI

Jun 22, 2026

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8 min read

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Who Actually Benefits from a Documentation Portal?

Content Ops

Jun 18, 2026

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6 min read

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Why Traditional Documentation Portals Are Failing in the AI Era

AI

Jun 15, 2026

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6 min read

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Top 10 Questions About Agentic AI Answered

AI

Jun 04, 2026

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6 min read

Web Hosting Services: Users Managing Website

How to Integrate AI into Your Current Enterprise Technology Stack

AI

May 28, 2026

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9 min read

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What is a Component Content Management System (CCMS)?

Content Ops

May 27, 2026

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15 min read

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30 Stats CIOs Must See Before Their Next AI Project

AI

May 12, 2026

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5 min read

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How to Make Your Documentation AI-Ready: A Practical Step-by-Step Guide

AI

May 04, 2026

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10 min read

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Top 11 AI Books to Read in 2026

AI

Apr 28, 2026

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9 min read

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The Essential Vocabulary of AI-Ready Content

AI

Apr 23, 2026

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7 min read

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Digital Product Passport (DPP): What It Is and Why It Matters

Content Ops

Apr 20, 2026

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10 min read

What is Knowledge Management and Why Does it Matter?

Content Ops

Apr 08, 2026

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17 min read

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What is Tacit Knowledge?

Content Ops

Mar 23, 2026

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8 min read

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What is Explicit Knowledge?

Content Ops

Mar 10, 2026

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4 min read

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Knowledge Management for AI: From Human to Agentic AI Enablement

AI

Mar 06, 2026

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6 min read

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How Engineering Teams Generate Documentation Automatically from Markdown

Engineering

Mar 04, 2026

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8 min read

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Why Product Knowledge Is the Key to Successful Agentic Systems

AI

Feb 27, 2026

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8 min read

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7 AI Use Cases Every CIO Should Prioritize

AI

Feb 16, 2026

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10 min read

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How to Launch Successful AI Projects: CIO Lessons

AI

Feb 10, 2026

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10 min read

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What is a Content Delivery Platform? Definitions, Benefits & Key Features

Content Ops

Feb 06, 2026

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10 min read

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Why 60% of AI Projects Will Fail This Year (& How CIOs Can Beat the Odds)

AI

Feb 05, 2026

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6 min read

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How KONE Delivers the Right Information to Technicians Instantly

Industry Insights

Feb 03, 2026

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12 min read

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Top Software Tools for Product Engineers in 2026

Engineering

Jan 30, 2026

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19 min read

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5 Knowledge Management Trends Defining 2026

Industry Insights

Jan 28, 2026

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9 min read

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The Best Software Documentation Tools in 2026

Content Ops

Jan 15, 2026

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20 min read

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6 Technical Documentation Trends to Watch in 2026

Industry Insights

Jan 07, 2026

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10 min read

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Fluid Topics In Review: 2025

Company

Dec 17, 2025

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5 min read

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23 CIO Events to Attend in 2026

Events

Dec 09, 2025

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9 min read

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How Content Teams Can Prepare for 2026: Lessons from 2025’s Biggest Conferences

Events

Dec 02, 2025

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11 min read

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How to Simplify Documentation Publishing for Software Product Releases

Content Ops

Nov 28, 2025

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12 min read

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18 Technical Writing Conferences to Attend in 2026

Events

Nov 18, 2025

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8 min read

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Agentic AI vs Generative AI: A Guide for Technical Writers

AI

Oct 24, 2025

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8 min read

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5 Myths about Technical Documentation Publishing

Content Ops

Oct 21, 2025

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12 min read

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Rethinking Product Information: The Evolving Role of Tech Writers

Content Ops

Sep 12, 2025

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10 min read

self service customer support.

Self Service Customer Support: 7 Practices to Improve Your Strategy

Customer Support

Aug 19, 2025

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11 min read

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Top CIO Events to Attend in 2025

Events

Aug 11, 2025

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7 min read

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4 Benefits of Product Documentation Analytics According to Our Customers

Product

Aug 05, 2025

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8 min read

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Popular Integrations with Fluid Topics to Enhance Your Content Workflow

Product

Jul 29, 2025

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8 min read

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Documentation Portal vs Website: What’s the Real Difference?

Product

Jul 15, 2025

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9 min read

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How Adobe DITAWORLD Experts are Navigating Content in an AI Era

Events

Jun 24, 2025

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10 min read

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6 Strategies to Develop Product Knowledge

Content Ops

Jun 19, 2025

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10 min read

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5 Ways Product Knowledge Platforms Save Companies Millions

Product

Jun 13, 2025

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12 min read

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Hey IT Department, Please Don’t Build Your Own RAG System

AI

May 20, 2025

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13 min read

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A Guide to Product Knowledge

Content Ops

May 05, 2025

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11 min read

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The Rise of AI in Product Knowledge Management: 30+ Statistics

Industry Insights

Apr 29, 2025

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5 min read

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Fluid Topics: Your Semantic Search Solution for Relevant Results

Product

Apr 25, 2025

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7 min read

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3 Must-Have Semantic Search Use Cases

Product

Apr 22, 2025

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7 min read

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13 AI Tools for Technical Writers that aren’t ChatGPT

Content Ops

Apr 18, 2025

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16 min read

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What ConVEx 2025 Taught Us About Future-Proofing Content

Events

Apr 17, 2025

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8 min read

Search Engine Mockup.

The Evolution of Search Engines: Past, Present & Future

Industry Insights

Apr 15, 2025

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5 min read

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Understanding Semantic Search: What it is and How to Use it

Product

Apr 09, 2025

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11 min read

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10 Challenges Technical Writers Face and How to Solve Them

Content Ops

Apr 08, 2025

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4 min read

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How AI is Reshaping Technical Writing: Semantic Enablement

Content Ops

Mar 26, 2025

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9 min read

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How AI is Reshaping Technical Writing: Metadata

Content Ops

Mar 26, 2025

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5 min read

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How AI is Reshaping Technical Writing: Structure

Content Ops

Mar 26, 2025

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6 min read

Technical Writer at her desk

What Does a Technical Writer Do?

Content Ops

Mar 11, 2025

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9 min read

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4 Insights to Avoid Content Migration Headaches

Content Ops

Feb 28, 2025

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9 min read

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10 AI Resources Every Content Professional Should Know

AI

Feb 18, 2025

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4 min read

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Dynamic Delivery: What It Is and Why It Matters?

Product

Feb 07, 2025

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3 min read

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6 Benefits of a Self-Service Portal

Product

Jan 29, 2025

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8 min read

Hands on keyboard, AI transforming technical documentation.

How Generative AI is Transforming the World of Technical Documentation

AI

Jan 20, 2025

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13 min read

technical documentation web.

The Hidden Complexity of Delivering Technical Documentation on the Web

Content Ops

Jan 16, 2025

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15 min read

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5 Technical Documentation Trends to Shape Your 2025 Strategy

Industry Insights

Jan 06, 2025

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10 min read

background of 2024 recap.

Your Fluid Topics Favorites of 2024

Company

Dec 19, 2024

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5 min read

contextual help.

Contextual Help: 5 Ways to Provide Relevant In-Product Support

Product

Dec 17, 2024

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10 min read

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40+ Statistics to Build Your Fluid Topics Business Case

Industry Insights

Dec 09, 2024

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6 min read

technical communications conferences.

17 Must-Attend Technical Communications Conferences in 2025

Events

Dec 05, 2024

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8 min read

Documentation challenges.

9 Documentation Challenges Solved with a Product Knowledge Platform

Content Ops

Dec 02, 2024

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14 min read

knowledge management metrics.

8 Knowledge Management Metrics to Track for Business Success

Product

Nov 21, 2024

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15 min read

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Acrolinx and Fluid Topics: Improving the Content Creation Process

Company

Nov 05, 2024

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5 min read

enterprise knowledge platform.

Enterprise Knowledge Platform: The Key to Empowering Documentation Teams

Product

Oct 31, 2024

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8 min read

features for your Content Delivery Platform.

10 Must-Have Features For Your Next Content Delivery Platform

Product

Oct 24, 2024

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10 min read

enterprise knowledge management files.

Enterprise Knowledge Management: Key Concepts & Essentials

Content Ops

Oct 21, 2024

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10 min read

engineer ai in it service management.

The Transformative Role of AI in IT Service Management

IT

Oct 10, 2024

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10 min read

will ai replace technical writers.

Will AI Replace Technical Writers?

AI

Sep 20, 2024

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10 min read

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Reduce Customer Tickets with an Optimized Self-Service System

Customer Support

Sep 12, 2024

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11 min read

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Improve Ticket Deflection and Customer Support with AI

Customer Support

Jul 30, 2024

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12 min read

Hot news on tablet with coffee.

Half-Year Highlights: 6 Biggest Updates of the Year So Far

Company

Jul 02, 2024

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5 min read

What is Enterprise Search Software? Blog Post

What is Enterprise Search Software?

Product

Jun 27, 2024

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9 min read

CMS content and development.

What is a Headless CMS?

Content Ops

Jun 20, 2024

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14 min read

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AI Knowledge Base: The Ultimate Guide

AI

Jun 18, 2024

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12 min read

brain on computer.

What is a Knowledge Base?

Content Ops

May 31, 2024

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12 min read

ChatGPT for technical documentation.

How ChatGPT Will Impact Technical Documentation

AI

May 29, 2024

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8 min read

AI customer service search platform.

Generative AI for Customer Support: Meet Fluid Topics

Customer Support

May 22, 2024

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9 min read

GenAI Projects.

The Role of Content Delivery Platforms in Successful AI Projects

AI

Apr 26, 2024

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6 min read

Two female customer support agents wearing headsets, talking while looking at a computer.

Generative AI for Customer Support: Top Use Cases and Benefits

Customer Support

Apr 25, 2024

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10 min read

Generative AI Interface.

4 Generative AI Insights from ConVEx 2024

Events

Apr 23, 2024

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7 min read

Customer Service & Support - Feature.

4 Customer Service & Support Trends to Follow in 2024

Customer Support

Mar 21, 2024

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8 min read

Webinar Recap: GenAI Pioneers.

Webinar Recap: Content Pros as GenAI Pioneers

Events

Feb 23, 2024

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7 min read

Content Delivery Platform.

3 Technical Documentation Trends to Follow in 2024

Industry Insights

Jan 30, 2024

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6 min read

Futuristic abstract technology background.

Best of 2023: The Fluid Topics recap

Company

Jan 04, 2024

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4 min read

tc world conference 2023.

All the Latest Insights from tcworld 2023

Events

Dec 06, 2023

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8 min read

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3 Ways Tech Content Is Key to Effective Customer Service

Customer Support

Nov 21, 2023

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7 min read

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Migration Myths: A Webinar Recap

Content Ops

Nov 14, 2023

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8 min read

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Web Analytics vs Dedicated Content Analytics: What You Need to Know

Product

Nov 10, 2023

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7 min read

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Tech Doc Will Go Social and Semantic

Content Ops

Nov 03, 2023

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14 min read

GenAI Question Answering.

Practical Guide to Building and Using Effective DevSecOps Dashboards

IT

Oct 31, 2023

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3 min read

CDP vs CCMS.

CMS, headless CMS, CCMS, and CDP: Understand What They Are and What You Need

Content Ops

Sep 05, 2023

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5 min read

Content Delivery with Fluid Topics.

3 Companies That Transformed Their Content Delivery with Fluid Topics

Industry Insights

Aug 21, 2023

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7 min read

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Fresh Perspective: Reflecting on Fluid Topics’ First Semester 2023

Company

Jun 29, 2023

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5 min read

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Case Deflection and Self-Service: A Game-Changer in Customer Experience

Customer Support

May 03, 2023

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7 min read

Pragmatic Guide to Implementing an Effective DevSecOps Strategy

IT

Apr 25, 2023

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4 min read

Hiring Process.

Engineering Hiring Process at Antidot

Company

Apr 24, 2023

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6 min read

Service Technicians.

How Tech Doc Fails Service Technicians: A Webinar Recap

Field Service

Apr 17, 2023

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8 min read

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That’s a Wrap: Highlights from 2022

Company

Dec 21, 2022

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5 min read

Growth Marketer.

Meet the Team: Benjamin, Growth Marketer

Company

Dec 14, 2022

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5 min read

Close-up of a hand pressing a digital search bar on a laptop screen representing online browsing.

Reinventing Search for Product Content

Product

Nov 28, 2022

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8 min read

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Meet the Team: Lola, Account Manager

Company

Nov 14, 2022

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3 min read

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3 Tips From LavaCon 2022 for Content Professionals

Events

Nov 02, 2022

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5 min read

Personalization and Contextualization For Technical Content.

Personalization and Contextualization For Technical Content with Val Swisher

Content Ops

Oct 20, 2022

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7 min read

how to become software engineer.

Meet the Team: Romain, Software Engineer

Company

Oct 10, 2022

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4 min read

Person typing on laptop with digital cloud computing and data sharing icons overlayed.

Meet the Team: Christelle, COO

Company

Sep 28, 2022

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3 min read

Sun rising over rolling green hills giving them a golden glow.

The 6 Things You Need to Know About the Last 6 Months

Company

Jul 07, 2022

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5 min read

Header Product Designer.

Meet the Team: Valentin, Product Designer

Company

Jun 16, 2022

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5 min read

Group of coworkers collaborating around a computer in a bright modern office.

3 Reasons Why Your Marketing Will Love Your Tech Content

Content Ops

Jun 07, 2022

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7 min read

VP Marketing meet the team.

Meet the Team: Géraldine, VP of Marketing

Company

May 16, 2022

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4 min read

Devoxx France 2022.

Highlights from Devoxx 2022

Events

May 03, 2022

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4 min read

Businessman analyzing holographic digital data and graphs in a futuristic office.

The 4 Content Metrics That Matter for Your Technical Documentation

Product

Apr 19, 2022

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6 min read

Businessman in a suit using a transparent digital tablet with futuristic icons floating around.

Meet the Team: Vincent, Functional Consultant

Company

Apr 11, 2022

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4 min read

A digital silhouette of a human head with visually represented coding and circuit patterns.

An Insider’s Look at Docs as Code

IT

Mar 16, 2022

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5 min read

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Meet the Team: Anaïs, Test Engineer

IT

Mar 04, 2022

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4 min read

Close-up of code on computer screen with colorful syntax highlighting.

Meet the Team: Cyril, Software Engineer

IT

Feb 01, 2022

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5 min read

Crowd of people walking through an exhibition hall during a conference.

Where to Meet Us in 2022

Events

Jan 25, 2022

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4 min read

Futuristic cityscape with digital overlays representing smart city technology and connectivity.

3 Essentials for a Modern Content Experience

Content Ops

Jan 17, 2022

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4 min read

Product Owner.

Meet the Team: Aude, Product Owner

Company

Jan 07, 2022

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5 min read

Illustration of a paper airplane flying along a dotted path.

Year in Review: A Look Back at 2021

Company

Dec 08, 2021

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8 min read

Meet the Team Cover.

Meet the Team: Rémi, Head of Technical Documentation & Training

Company

Dec 01, 2021

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5 min read

Colourful abstract wave lines on a dark blue background.

TCWorld Highlights: Glimpses Into the Future of Technical Communication

Events

Nov 23, 2021

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4 min read

Colourful mask on a vibrant orange and purple gradient background.

Four Key Takeaways from LavaCon 2021

Events

Nov 05, 2021

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5 min read

devoxx paris zero-bug software policy.

Zero-Bug Software Policy: Devoxx Paris Session Replay

IT

Oct 29, 2021

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2 min read

WP ROI Calculator Value.

Realizing the Value of Tech Doc with Dynamic Content Delivery

Content Ops

Sep 29, 2021

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8 min read

Person using a calculator with a laptop and glasses on the desk.

Technical Documentation: Cost or Investment?

Content Ops

Sep 20, 2021

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7 min read

A person gesturing with their hands at a table with a laptop and notebook.

Four Ways to Boost Your Customer Support Efficiency

Customer Support

Jun 08, 2021

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7 min read

People around table in office with laptops, tablets, and data projections.

Tech Doc: It’s Complicated (But Your Users Don’t Have to Know!)

Content Ops

Apr 19, 2021

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5 min read

Abstract visual of purple and blue light representing continuous flow and delivery.

At the Speed of Product Changes: Continuous Content Delivery

Content Ops

Apr 12, 2021

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7 min read

Worker wearing safety harness and gloves for accident prevention.

Preventing Work Accidents Through Technical Documentation Adoption

Field Service

Mar 30, 2021

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5 min read

Woman in safety helmet and glasses using walkie-talkie and holding tablet in industrial setting.

Truly Mobile Field Technicians

Field Service

Mar 08, 2021

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5 min read

Person in lab coat and gloves using tablet near metal fermentation tanks in brewery or lab.

Improving User Safety with Tech Doc

Field Service

Feb 23, 2021

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4 min read

Two construction workers in safety vests reviewing plans on a tablet at a construction site.

Technical Content for Field Services: Take Your Doc Out!

Field Service

Feb 18, 2021

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6 min read

A person wearing a safety vest is holding a smartphone and pointing at the screen.

Field Technicians: How to Bridge the Skills Gap

Field Service

Feb 11, 2021

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7 min read

Man in hard hat operating a robotic arm and inspecting its movement in an industrial setting.

Technical Documentation: The Silver Bullet for Technician Enablement

Field Service

Feb 04, 2021

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7 min read

Woman looking at a computer in an office.

New White Paper: Reshape Customer Support with Tech Content in Salesforce

Customer Support

Jun 25, 2019

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1 min read