ConVEx Ideas brings together the latest thinking on AI, automation, and intelligent content strategy. Across three days, experts reveal how emerging technologies are transforming digital experiences, from agentic AI and hybrid pipelines to AI-ready content and compliance. Attendees will gain practical insights into building future-proof strategies, orchestrating structured content, and delivering smarter, context-aware user experiences.
Conference(s)
The Value of Content for Enabling Agentic AI
Agentic, the next revolution of AI is already hitting, and it’s massive.
Agentic AI is redefining the way companies will automate processes and empower users. Let’s skip the friendly chatbot that answers basic queries. The new frontier lies in solving complex product-related processes: automation of end-to-end troubleshooting and resolution, optimization of field service case handling are among the new challenges for innovative tech companies.
Recent AI advancements – you may have heard of DeepSeek and MCP – are truly enabling this. But this revolution cannot happen without an evolution in product knowledge and technical documentation. Content Professionals will have to adapt their information strategy to meet the new demands. What does it change for them and how must they get prepared?
With Fabrice LACROIX, CEO
15/09/2025 - 9:45 am PST
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