What's new?

We release a new version of Fluid Topics every 4 to 6 months. Each new version has a main focus (redesign of something existing or new features), along with smaller enhancements to please your requirements, and some work on hidden parts of the technology to ensure it’s always up to date.

v3.6 – July 2019

User interface for configuring everything

To make our customers always more autonomous in managing their Fluid Topics portals, v3.6 brings many new admin interfaces. The most noticeable one is the ability to configure facets and tags directly through the portal Administration:

  • Select which metadata should be displayed as facets or tags
  • Organize them: which facet comes first, etc.
  • Define their labels
  • Choose the way values are sorted

Other admin interfaces include:

  • Configure the integration of a tenant through the OpenSearch protocol, thereby allowing the Knowledge Hub to participate to federated searches.
  • Customize PDF template: download existing PDF generation template, modify fonts, icons, add languages template, and upload it back.
  • Set authentication parameters: authentication required, disable direct login, or logout button, user redirection when logging out, etc.
  • Define a custom search ranking rule.

Search Engine Optimization

To improve indexing and relevance ranking of publicly visible content by web search engines like Google or Bing, a new admin page Web Search Engine enables to activate and customize the way content is exposed:

  • Define document titles specific to SEO by adding metadata, such as version or product, in the title.
  • Expose metadata through the ‘meta name’ tag in the generated HTML content.
Screenshot_2019-07-25 Web Search Engine • Administration • Antidot Technical Publications

Search experience improvements

Fast access to relevant information is central to Fluid Topics’ value proposition. Hence, improving the search experience is a permanently open track.

indexresources
  • Choose which metadata should be indexed.
  • Index resources that are embedded in content (such as files attached to or referenced in topics).

Analytics UI

New dashboards are coming for analyzing how your content library is consumed: ‘most read’ and ‘least read’ documents, filter and drill-down using the same metadata as for searching, etc.

Plus, to provide fine-grained access control, a new ANALYTICS_USER role has been added so that admins can give access to analytics separately from content management rights.

analytics

Collections

A Collection is a list of documents that can be synchronized on a device for offline reading, instead of syncing each document individually. Users having proper rights can manage their Collections.

Accessibility

Fluid Topics aims at full WCAG 2.0 AA accessibility compliance, and at providing the most efficient user experience for accessing content through the turnkey portal. For version 3.6, the following improvements were added:

  • Make all pages have a unique browser window title.
  • Ensure that portal images have an alternate text.
  • Add a ‘skip to main content’ button.

Map attachments to FTML

V3.6 brings a new way to attach documents to FTML, making it consistent with the other formats:

  • Either through ControlFile
  • Or directly inside FTML documents with the ftmap file directive.

And more

V3.6 brings many more improvements such as:

  • Enhanced responsiveness of the UI on small mobile devices
  • Automatic SSO routing in case of multiple SSO back-ends
  • Support of CORS (Cross-Origin Resource Sharing) for API integration
  • New backup and restore tool (for on-premises customers or full data reversibility)

For more information, check the release note

Please give this new version a spin
and let us know what you think.

If you want to know the roadmap and participate to the choices of the next features, feel free to contact us.
We develop Fluid Topics for you.

v3.5 – February 2019

Version 3.5 is out! This major release mostly redesigns the user experience and increases findability of content. The main new features that are visible to users are:

Version 3.5 also brings more security and compliance, new connectors and enhanced data processing capabilities:

A new user interface for the web app

Version 3.5 brings a major refresh of the turnkey portal to make it more usable, integrate new features, get closer to full accessibility compliance (WCAG), offer better navigation on all devices (including mobile and tablets), and also make it easier to customize.

Whole UI capture

Search results clustering

When a topic exists in multiple variants, Fluid Topics dynamically groups search results corresponding to the same element under a single cluster (this can be due to multiple product versions, or to a topic that is reused in multiple maps, etc.).

The clustering mechanism has been fully redesigned, functionally and visually, to provide better readability and to address complex situations more efficiently.

Clusters example capture

Search in document

Search in documentation capture

Searching inside a book has never been so efficient and elegant: spot instantly the matching topics or sections and jump directly to the content that matters.

Editorial home page

Version 3.5 introduces a visual environment to design rich home pages that mix advanced search capabilities and editorial content through a tile system:

  • Create lines with one or multiple columns of tiles to design a personal layout.
  • Include content in the tiles, including images and videos.
  • Move tiles around using drag and drop.

Each language interface can feature its own set of tiles.

Editorial homepage admin capture

Multi-portal

With multi-portal, a Knowledge Hub can be shared between different environments: manage one central Knowledge Hub gathering all your content, and publish securely to different portals or environments (inline-help, helpdesk tool, …). Each portal can give access to a designated set of documentation and have its own visual identity, security rules, users, etc.

Typical use cases are distinct brand portals or building specific integration – for example one sub-portal could be dedicated to the integration inside Salesforce Service through the add-on.

Multiportal schema

GDPR compliance

To help customers comply with the new data protection regulations, and particularly with Europe's GDPR, version 3.5 adds specific features:

Consent collection: users can be asked to validate legal terms, either the first time they authenticate, or every time you update your legal terms.

Legal terms setup capture

Transparency for the user: dump all information for a given user. This capability provides the mandated data reversibility.

Audit trail: tracking of every action an administrator performs on users, such as updating user data, changing role, deleting a user, dumping user info, etc.

New admin roles offering fine grained privileges for managing content, users and the platform.

Roles setup capture

Map attachment and ControlFile

Version 3.5 brings a full redesign of the Map Attachments feature - files attached to structured publication, also known as contextual downloads.

The UI has changed, including the possibility to set the order of the elements. The mechanism for setting these attachments has been fully redeveloped to cover more use cases and to facilitate the process of uploading and attaching documents to books. It is now part of the ControlFile mechanism, and some formats such as DITA and FTML allow the declaration of attachments inside the map itself.

Map attachments capture

Metadata traceability

Metadata is central to efficient content delivery and therefore metadata values must often be normalized, reorganized and even generated (AI makes wonders!). To keep track of provenance and of any modification, Fluid Topics introduces a Metadata Journal appended to each piece of content, down to the topic, bringing traceability and compliance to metadata management.

The metadata journal is visible to Knowledge Hub administrators in the turnkey portal:

Metadata panel capture

DITA 1.3 enhanced support

Fluid Topics v3.5 now embeds DITA-OT 3 (alongside with different versions of DITA-OT 1 and 2) in order to provide support for DITA 1.3 format. It also adds specific pre- and post-processing steps to leverage specific capabilities of Fluid Topics such as content clustering.

FTML connector

The FTML connector has been significantly enhanced:

  • HTML and Markdown files pointed by maps can be automatically split so that large pages are chunked into fine-grained topics. This is controlled file-by-file through the map declaration.
  • Metadata management makes full use of new internal API for providing metadata lineage.

It becomes possible to send a ControlFile that modifies the access rights and metadata of a FTML document previously uploaded, without having to send the document again.

New Author-it connector

The Fluid Topics and Author-it R&D teams have worked hand in hand to build a connector for ingesting the new Author-it ''resolved format''. This joint effort brings users of both solutions many benefits, including:

  • No more publication configuration required on the Fluid Topics side.
  • The rendering in Fluid Topics is similar to what you see in Author-it exports.
  • Multi-valued metadata from multi-valued variants.
  • Metadata inheritance.
  • Support of cross-book links and image maps.

API authentication

Fluid Topics provides web services that let you enrich your own applications and tap into content. For instance, content can be integrated to an existing support portal or maintenance apps.

New web services and protection mechanisms have been added so that API calls to Fluid Topics are not only protected, but authenticated as well (enforcing user access rights and profile), without users being asked to enter their credentials again if they previously signed-in to your app. These web services support two situations:

Direct login with credentials for internal, static, root and LDAP realms: new web services to login, logout and get information about the current session.

Authentication in an SSO realm (SAML, Google, Twitter or OpenId Connect compliant) in the context of a browser-based application.

Email customization

Feedback email admin capture

A new Admin menu called Notifications is now available, through which you can configure how emails are sent when users create feedback items:

  • List e-mail recipients.
  • Enrich e-mail subject with metadata, for instance for routing purpose to automate the creation of a ticket in a system.
  • Preview feedback mails.

And more

Version 3.5 brings many more improvements such as:

  • Better usability of My Library with enhanced search and sort capabilities of Bookmarks, Alerts or Personal Books.
  • Features toggling: when Fluid Topics brings a feature that would change the user experience, you can control if and when that feature is made visible to users.
  • Increased OpenSearch protocol with the addition of Atom as an output format.
  • Security is strengthened against brute force attacks by adding a latency after each failed authentication attempt.
  • Enrich & Clean adds the possibility to enrich several metadata items by using the same output metadata element.

For more information, check the release note

Please give this new version a spin
and let us know what you think.

If you want to know the roadmap and participate to the choices of the next features, feel free to contact us.
We develop Fluid Topics for you.

Please give this new version a spin
and let us know what you think.

If you want to know the roadmap and participate to the choices of the next features, feel free to contact us.
We develop Fluid Topics for you.